High quality, reliable, equal emergency response centre service

In the present ERC Agency 2021-2024 strategy, we describe the objectives and measures that will ensure that we can provide high-quality, reliable and equal ERC services.
Strategy 2021-2024

Emergency numbers 30th anniversary

In July 1991, the European Union decided to introduce the common emergency number 112. Finland was among the first to introduce the emergency number 112 in 1993.
History