NEWS AND BULLETINS

  • eCall offers safety in situations where the driver cannot call for help

    Type:News item Categories: Publication date:28.9.2023

    A vehicle is involved in an accident when all of a sudden, its phone system begins to speak in English – what is it all about? Recently, there have been several examples in the media of situations...

    Keywords: Keywords news

  • The missing children hotline improves safety across the EU

    Type:News item Categories: Publication date:25.9.2023

    Did you know that the European Commission has implemented an EU-wide hotline for missing children 116 000? The aim is that regardless of country, missing children could be reported to the same...

    Keywords: Keywords services news

  • Real-time text for emergency services will be introduced in 2025

    Type:News item Categories: Publication date:18.9.2023

    Real-time text (RTT) in emergency calls will offer continuous, real-time, text-based, character-by-character communication between emergency response centres and callers. The option of using RTT to...

    Keywords: ERC-services Keywords services emergency messages notifications

  • Emergency response centre operator awarded for outstanding performance

    Type:News item Categories: Publication date:20.4.2023

    Poor conditions reduced the chances of survival In January 2022, a man fell through the ice into a creek while skiing alone in the woods. The nearest settlement was about 15 kilometres away. The...

    Keywords: Keywords staff news

  • Smart devices and automatic emergency calls

    Type:News item Categories: Publication date:6.4.2023

    Automatic emergency calls made by smart devices have been the topic of public debate in recent times. For example, the calls could be originated by a function connected to a phone or cycling...

    Keywords: Keywords services news

  • Medical helpline 116117 or emergency number 112 – which should I call?

    Type:News item Categories: Publication date:17.3.2023

    The medical helpline 116117 is an advisory service organised by wellbeing services counties that provides instruction on sudden health problems. You should call the medical helpline before going to...

    Keywords: Keywords services news

  • Victim Support Finland now available in the 112 Suomi app services

    Type:Press release Categories: Publication date:23.2.2023

    According to Arttu Perttula, Director of the Development Department of the Emergency Response Centre Agency, nearly 3 million emergency calls are made to the emergency number every year, about a...

    Keywords: technology Keywords services bulletins
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