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  1. A Healthy Workforce at the Core of Results - Emergency Response Centre Agency - Finland

    2.3.2026 | In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.
    https://112.fi/en/-/a-healthy-workforce-at-the-core-of-results

  2. Need for interpreting in emergency calls increases significantly - Emergency Response Centre Agency - Finland

    10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.
    https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly

  3. How to report an emergency in Finland even if you do not know the language - Emergency Response Centre Agency - Finland

    10.3.2026 | There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.
    https://112.fi/en/-/how-to-report-an-emergency-in-finland-even-if-you-do-not-know-the-language

  4. Demanding ERC operator work requires extra investment in wellbeing at work - Emergency Response Centre Agency - Finland

    5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.
    https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work