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Your search for 'Emergency Response Centre Agency' returned 104 results
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  1. ERC operators provide instructions on what to do at the scene of an accident - Emergency Response Centre Agency - Finland

    8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.
    https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident

  2. New guidelines to help operators in risk-assessment - Emergency Response Centre Agency - Finland

    1.8.2024 | The guidelines for handling tasks in the Emergency Response Centre Agency’s emergency medical services were revised at the end of November 2023. The change is reflected in the number of tasks assigned to emergency medical care and in the priority distribution.
    https://112.fi/en/-/new-guidelines-to-help-operators-in-risk-assessment

  3. Smart devices and automatic emergency calls - Emergency Response Centre Agency - Finland

    6.4.2023 | New technology has been created to assist in situations where a person needs help but cannot summon it themselves. Dialogue between the authorities involved in emergency response centre operations as well as futher technical development is required to take advantage of the technology.
    https://112.fi/en/-/smart-devices-and-automatic-emergency-calls

  4. Children are being taught how to recognise emergencies - Emergency Response Centre Agency - Finland

    7.8.2024 | Children are excellent emergency callers as they are honest; although you never want them to face an emergency. It is important, however, that children are taught the correct use of the emergency number, just as adults are.
    https://112.fi/en/-/children-are-being-taught-how-to-recognise-emergencies

  5. Reliability in all circumstances - Emergency Response Centre Agency - Finland

    4.5.2026 | The Emergency Response Centre Agency is focusing on preparedness. Technical solutions, expertise and cooperation are the building blocks of overall preparedness.
    https://112.fi/en/-/reliability-in-all-circumstances

  6. Distress may turn to joy in a call involving childbirth - Emergency Response Centre Agency - Finland

    26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.
    https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth

  7. Real-time text for emergency services will be introduced in 2025 - Emergency Response Centre Agency - Finland

    18.9.2023 | Emergency calls using real-time text (RTT) will be made available by the end of 2025. The new option for emergency calls will especially help people with hearing or speech impairments. The Emergency Response Centre Administration has already taken the first steps in the development of RTT.
    https://112.fi/en/-/real-time-text-for-emergency-services-will-be-introduced-in-2025

  8. Task prioritisation makes it possible to provide help in acute emergencies - Emergency Response Centre Agency - Finland

    28.3.2025 | The Emergency Response Centre Agency’s guidelines for handling prehospital emergency care tasks were revised at the end of November 2023. The change is reflected in the number of tasks assigned to prehospital emergency care and in their priority distribution.
    https://112.fi/en/-/task-prioritisation-makes-it-possible-to-provide-help-in-acute-emergencies