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  1. History of the ERC Agency - Emergency Response Centre Agency - Finland

    The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.
    https://112.fi/en/history

  2. Administrations strategy - Emergency Response Centre Agency - Finland

    Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...
    https://112.fi/en/administration

  3. Feedback and complaints - Emergency Response Centre Agency - Finland

    You can use the feedback form to provide feedback on services provided by the Emergency Response Centre Agency, such as an individual emergency call or the 112 Suomi app. You can use the complaint form to submit an administrative complaint about the services provided by the Emergency Response Centre Agency, such as an individual emergency call or the actions of administrative personnel.
    https://112.fi/en/feedback

  4. Static RSS Feeds - Emergency Response Centre Agency - Finland

    News and bulletins RSS (Opens New Window) (Opens New Window) 09.06.2026 Can you get help from the emergency response centre? There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding...
    https://112.fi/en/static-rss-feeds