Search
- Fess search
Showing 61 to 80 of 103 entries.
-
Information of website Web browsers and terminal equipment The site is designed to be responsive, and the content automatically adjusts to the size of the user’s screen. The layout works best with the latest web browser versions. Older browser ver...https://112.fi/en/information-on-the-112.fi-website
-
News and bulletins RSS (Opens New Window) (Opens New Window) 09.06.2026 Can you get help from the emergency response centre? There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding...https://112.fi/en/static-rss-feeds
-
Download the app on your phone free of charge from the app store (App Gallery, Google Play, App Store).https://112.fi/en/setting-up-the-application
-
112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...https://112.fi/en/112-suomi-terms-and-conditions
-
Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...https://112.fi/en/personal-data-and-gdpr
-
Forms Type: Mainentance Status: Inactive Duration: 27.10.2025 from 17:00 - 22:00 During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period. Share on Facebo...https://112.fi/en/-/forms
-
NEWS AND BULLETINS Can you get help from the emergency response centre? Type: News item Categories: Publication date: 9.6.2026 Did you order an ambulance for patient transport? Why do ERC operators ask unnecessary questions? Why is the patient ask...https://112.fi/en/news-and-bulletins
-
Instructions Exceptional circumstances Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls ca...https://112.fi/en/instructions
-
16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services
-
About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...https://112.fi/en/about-us
-
Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...https://112.fi/en/administration
-
NEWSROOM The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA) EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people. Read news of EENA N...https://112.fi/en/newsroom
-
Organization Organisation structure The Emergency Response Centre Agency is an agency supervised by the Ministry of the Interior. The Director General of the Emergency Response Centre Agency directs and develops the agency’s operations. Emergency ...https://112.fi/en/organization
-
4.5.2026 | The Emergency Response Centre Agency is focusing on preparedness. Technical solutions, expertise and cooperation are the building blocks of overall preparedness.https://112.fi/en/-/reliability-in-all-circumstances
-
26.5.2025 | The coming weekend will see young people deservedly celebrate the end of the school year and the start of the summer holiday. For the emergency line, the school closing weekend is usually busier than a normal summer weekend.https://112.fi/en/-/emergency-response-centres-preparing-for-the-school-closing-weekend
-
30.4.2025 | Each year, the unique Finnish model for producing ERC services attracts international guests to visit Finland in order to monitor daily operations at emergency response centres. Visitors want to emulate the model, which is cost efficient and makes it possible to dispatch help quickly.https://112.fi/en/-/finnish-emergency-response-centre-operations-attracting-international-interest
-
10.3.2026 | There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.https://112.fi/en/-/how-to-report-an-emergency-in-finland-even-if-you-do-not-know-the-language
-
10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly
-
9.4.2026 | The strength of Finland’s 112 system lies in its ability to operate seamlessly across organisational boundaries. Daily cooperation, shared systems and long‑standing trust between authorities make this integrated model possible.https://112.fi/en/-/networked-emergency-response-finland-s-authorities-work-as-one
-
3.2.2026 | In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.https://112.fi/en/-/number-of-emergency-calls-at-a-low-point
