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  1. Handling emergency calls - Emergency Response Centre Agency - Finland

    Handling emergency calls What is an emergency call? An emergency call can be made by calling the emergency number 112 or sending an emergency text message. In addition, the eCall emergency response service and fire and burglar alarm systems automa...
    https://112.fi/en/handling-emergency-calls

  2. Accessibility statement of 112 Suomi -application - Emergency Response Centre Agency - Finland

    Accessibility statement of the 112 Suomi application You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website. Accessibility Statement for the 112 Suomi Application This accessibility statem...
    https://112.fi/en/accessibility-statement-of-112-suomi-application

  3. Added safety with the 112 Suomi mobile app - Emergency Response Centre Agency - Finland

    The biggest benefit of the app is that it makes it quicker to get help to the scene of an emergency. The caller’s exact location is automatically relayed to the ERC, which speeds up emergency call handling.
    https://112.fi/en/112-suomi-application

  4. Terms and Conditions - Emergency Response Centre Agency - Finland

    112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...
    https://112.fi/en/112-suomi-terms-and-conditions

  5. Disruptions in Emergency Call Traffic - Emergency Response Centre Agency - Finland

    Disruptions in Emergency Call Traffic Type: Fault over Status: Fixed Duration: 15.10.2025 from 15:55 - 21:17 Disruption Resolved The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally. The issu...
    https://112.fi/en/-/disruptions-in-emergency-call-traffic

  6. Newsroom - Emergency Response Centre Agency - Finland

    NEWSROOM The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA) EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people. Read news of EENA N...
    https://112.fi/en/newsroom

  7. Forms - Emergency Response Centre Agency - Finland

    Forms Type: Mainentance Status: Inactive Duration: 27.10.2025 from 17:00 - 22:00 During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period. Share on Facebo...
    https://112.fi/en/-/forms

  8. Maintenance work on forms at 112.fi website - Emergency Response Centre Agency - Finland

    Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Duration: 20.05.2026 from 09:00 - 16:00 Maintenance will be performed on the website's forms on Wednesday 20.5.2026 from 09:00-16:00. During the maintenance work, there...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-2