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  1. Privacy Statement - 112 Suomi -application 28.8.2025 1. Name of data file 112 Suomi mobile application 2. Controller Hätäkeskuslaitos Satakunnankatu 3-5 PL 112 28131 Pori E-mail: [email protected] , phone 0295 480 112 (switchboard) 3. Contact pers...
    https://112.fi/en/privacy-statement-112-suomi-application
  2. Organization Organisation structure The Emergency Response Centre Agency is an agency supervised by the Ministry of the Interior. The Director General of the Emergency Response Centre Agency directs and develops the agency’s operations. Emergency ...
    https://112.fi/en/organization
  3. Technical error in feedback forms Type: Fault over Status: Fixed Starts: 02.04.2025 from 08:30 Ends: 03.04.2025 to 10:30 Due to a technical error, feedback has not been received through the form on Tuesday, April 2, 2025, from 8:30 to 15:00. If yo...
    https://112.fi/en/-/technical-error-in-feedback-forms
  4. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 08.10.2025 from 19:00 Ends: 09.09.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112.fi-website
  5. 112.fi may be temporarily unavailable Type: Mainentance Status: Inactive Starts: 07.02.2025 from 18:00 Ends: 08.02.2025 to 06:00 Maintenance work will be carried out on the 112.fi website from 7.2.2025 at 18:00. Server may be temporarily unavailab...
    https://112.fi/en/-/112.fi-may-be-temporarily-unavailable
  6. Information of website Web browsers and terminal equipment The site is designed to be responsive, and the content automatically adjusts to the size of the user’s screen. The layout works best with the latest web browser versions. Older browser ver...
    https://112.fi/en/information-on-the-112.fi-website
  7. FAQ - 112 Suomi -application Can a tourist visiting Finland use the application? Tourists visiting Finland can use the application by downloading it to their phone in the normal way. In this case, you must enter your phone number in international ...
    https://112.fi/en/faq-112-suomi-application
  8. In emergency situations involving animals, it is useful to remember that you should only call the 112 emergency number if there is a significant threat to public safety or if special equipment or expertise that can be provided by the authorities is required.
    https://112.fi/en/an-animal-in-distress
  9. Automatic emergency notifications The official services and emergency notification channels provided by the Emergency Response Centre Agency are: • Emergency call • Emergency text message • Automatic fire and burglar alarm systems • eCall eCall eC...
    https://112.fi/en/automatic-emergency-notifications
  10. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Duration: 20.05.2026 from 09:00 - 16:00 Maintenance will be performed on the website's forms on Wednesday 20.5.2026 from 09:00-16:00. During the maintenance work, there...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-2
  11. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 14.01.2026 from 19:00 Ends: 15.01.2026 to 06:00 Maintenance will be performed on the website's forms on Wednesday, Januari 14. 2026 from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-1
  12. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 10.12.2025 from 19:00 Ends: 11.12.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-0
  13. Forms Type: Mainentance Status: Inactive Duration: 27.10.2025 from 17:00 - 22:00 During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period. Share on Facebo...
    https://112.fi/en/-/forms
  14. NEWSROOM The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA) EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people. Read news of EENA N...
    https://112.fi/en/newsroom
  15. Disruptions in Emergency Call Traffic Type: Fault over Status: Fixed Duration: 15.10.2025 from 15:55 - 21:17 Disruption Resolved The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally. The issu...
    https://112.fi/en/-/disruptions-in-emergency-call-traffic
  16. 112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...
    https://112.fi/en/112-suomi-terms-and-conditions
  17. The biggest benefit of the app is that it makes it quicker to get help to the scene of an emergency. The caller’s exact location is automatically relayed to the ERC, which speeds up emergency call handling.
    https://112.fi/en/112-suomi-application
  18. Accessibility statement of the 112 Suomi application You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website. Accessibility Statement for the 112 Suomi Application This accessibility statem...
    https://112.fi/en/accessibility-statement-of-112-suomi-application
  19. Handling emergency calls What is an emergency call? An emergency call can be made by calling the emergency number 112 or sending an emergency text message. In addition, the eCall emergency response service and fire and burglar alarm systems automa...
    https://112.fi/en/handling-emergency-calls
  20. Emergency Response Centre Agency - Privacy statement 21.4.2026 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, ...
    https://112.fi/en/privacy-statement-emergency-response-centre-agency