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  1. 30.1.2026 | During adolescence, risk taking and peer pressure are often heightened, and sometimes situations can escalate into danger. The aim of the 112 Day campaign is to strengthen young men’s ability to recognize emergencies and encourage them to act.
    https://112.fi/en/-/fear-of-being-stigmatized-prevents-young-people-from-calling-for-help
  2. 5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.
    https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work
  3. 9.12.2025 | According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.
    https://112.fi/en/-/reputation-of-the-emergency-response-centre-agency-remains-strong
  4. 16.2.2026 | The Emergency Number Week has concluded for this year. Our warm thanks go to everyone who took part in the campaign — schools, partners, stakeholders, volunteers, and experts across Finland.
    https://112.fi/en/-/highlights-from-emergency-number-week-2025
  5. 10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.
    https://112.fi/en/-/wellbeing-is-built-together
  6. 11.8.2025 | The Emergency Response Centre Agency also forwards tasks to social and crisis emergency services. In 2024, the number of these tasks increased by 4 percentage points compared to the previous year, overtaking the number of tasks forwarded to rescue services.
    https://112.fi/en/-/social-emergencies-require-time
  7. 26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.
    https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth
  8. 5.8.2025 | Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage. Thanks to Juho, the emergency response center was able to issue a rapid alert and relay crucial additional information to the rescue services.
    https://112.fi/en/-/fourteen-year-old-s-actions-prevented-greater-damage