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Showing 65 to 72 of 104 entries.
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Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...https://112.fi/en/administration
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About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...https://112.fi/en/about-us
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NEWSROOM The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA) EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people. Read news of EENA N...https://112.fi/en/newsroom
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Organization Organisation structure The Emergency Response Centre Agency is an agency supervised by the Ministry of the Interior. The Director General of the Emergency Response Centre Agency directs and develops the agency’s operations. Emergency ...https://112.fi/en/organization
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26.5.2025 | The coming weekend will see young people deservedly celebrate the end of the school year and the start of the summer holiday. For the emergency line, the school closing weekend is usually busier than a normal summer weekend.https://112.fi/en/-/emergency-response-centres-preparing-for-the-school-closing-weekend
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4.8.2025 | It’s important to talk with children and young people about the importance of making an emergency call. For example, physical violence is always a crime, even if it’s referred to as school bullying. An ongoing violent situation is always a reason to call the emergency number 112.https://112.fi/en/-/bullying-can-be-a-crime-recognizing-emergencies-is-crucial
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30.4.2025 | Each year, the unique Finnish model for producing ERC services attracts international guests to visit Finland in order to monitor daily operations at emergency response centres. Visitors want to emulate the model, which is cost efficient and makes it possible to dispatch help quickly.https://112.fi/en/-/finnish-emergency-response-centre-operations-attracting-international-interest
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10.9.2026 | World Suicide Prevention Day is observed on 10 September. At the emergency response centre, dozens of situations are encountered every day in which a person is experiencing a severe suicide crisis. In these moments, the role of the emergency response centre operator is to assess the situation, dispatch help when necessary, and maintain contact with a person who may be facing the most difficult moment of their life.https://112.fi/en/-/112-is-often-the-first-source-of-help-in-a-suicide-crisis
