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Showing 33 to 40 of 103 entries.
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Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...https://112.fi/en/administration
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About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...https://112.fi/en/about-us
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16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services
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Instructions Exceptional circumstances Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls ca...https://112.fi/en/instructions
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NEWS AND BULLETINS Can you get help from the emergency response centre? Type: News item Categories: Publication date: 9.6.2026 Did you order an ambulance for patient transport? Why do ERC operators ask unnecessary questions? Why is the patient ask...https://112.fi/en/news-and-bulletins
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Forms Type: Mainentance Status: Inactive Duration: 27.10.2025 from 17:00 - 22:00 During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period. Share on Facebo...https://112.fi/en/-/forms
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Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...https://112.fi/en/personal-data-and-gdpr
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112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...https://112.fi/en/112-suomi-terms-and-conditions
