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5.2.2025 | The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-language speakers. Learn more about the instructions and make use of the associated materials.https://112.fi/en/-/how-to-instruct-different-target-groups-in-calling-the-emergency-number
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11.2.2025 | In 2024, the Emergency Response Centre Agency received an average of 7,600 emergency calls every day. Of these calls, 1,600 should not have been made to the emergency response centre. Roughly one half of the calls were passed on to authorities while the other half were handled by the emergency response centre operator through guidance and advice. The average time in which an emergency call was picked up was seven seconds.https://112.fi/en/-/statistics-on-the-emergency-number-112
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3.4.2025 | Taito Vainio started his second five-year term as the Director General of the Emergency Response Centre Agency in early March. In the coming years, his work will be characterised by the challenges arising from the changes in the operating environment.https://112.fi/en/-/director-general-taito-vainio-our-reliability-will-be-maintained-in-all-circumstances
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4.2.2025 | The preparedness guide intended for the general public contains instructions on how to prepare for emergency conditions and what to do during them. The guide is now available in the 112 Suomi mobile app.https://112.fi/en/-/guide-on-how-to-prepare-for-incidents-and-crises-now-available-in-the-112-suomi-app
