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  1. Reputation of the Emergency Response Centre Agency remains strong - Emergency Response Centre Agency - Finland

    9.12.2025 | According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.
    https://112.fi/en/-/reputation-of-the-emergency-response-centre-agency-remains-strong

  2. Demanding ERC operator work requires extra investment in wellbeing at work - Emergency Response Centre Agency - Finland

    5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.
    https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work

  3. Number of emergency calls at a low point - Emergency Response Centre Agency - Finland

    3.2.2026 | In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.
    https://112.fi/en/-/number-of-emergency-calls-at-a-low-point

  4. A Healthy Workforce at the Core of Results - Emergency Response Centre Agency - Finland

    2.3.2026 | In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.
    https://112.fi/en/-/a-healthy-workforce-at-the-core-of-results