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  1. Handling emergency calls - Emergency Response Centre Agency - Finland

    Handling emergency calls What is an emergency call? An emergency call can be made by calling the emergency number 112 or sending an emergency text message. In addition, the eCall emergency response service and fire and burglar alarm systems automa...
    https://112.fi/en/handling-emergency-calls

  2. Emergency as SMSmessages to 112 - Emergency Response Centre Agency - Finland

    Speech-disabled and hearing-impaired people may contact the emergency response centre by sending a text message to 112 in the event of an emergency. The message cannot contain images, video, emojis or symbols. Emergency text messages are SMS messages only.
    https://112.fi/en/emergency-sms

  3. About us - Emergency Response Centre Agency - Finland

    About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...
    https://112.fi/en/about-us

  4. News and bulletins - Emergency Response Centre Agency - Finland

    NEWS AND BULLETINS Can you get help from the emergency response centre? Type: News item Categories: Publication date: 9.6.2026 Did you order an ambulance for patient transport? Why do ERC operators ask unnecessary questions? Why is the patient ask...
    https://112.fi/en/news-and-bulletins

  5. Personal data and GDPR - Emergency Response Centre Agency - Finland

    Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...
    https://112.fi/en/personal-data-and-gdpr

  6. Accessibility statement 112.fi - Emergency Response Centre Agency - Finland

    Accessibility statement of the 112.fi website Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard. Th...
    https://112.fi/en/accessibility-statement

  7. Administrations strategy - Emergency Response Centre Agency - Finland

    Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...
    https://112.fi/en/administration

  8. Static RSS Feeds - Emergency Response Centre Agency - Finland

    News and bulletins RSS (Opens New Window) (Opens New Window) 09.06.2026 Can you get help from the emergency response centre? There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding...
    https://112.fi/en/static-rss-feeds