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  1. Distress may turn to joy in a call involving childbirth - Emergency Response Centre Agency - Finland

    26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.
    https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth

  2. Social emergencies require time - Emergency Response Centre Agency - Finland

    11.8.2025 | The Emergency Response Centre Agency also forwards tasks to social and crisis emergency services. In 2024, the number of these tasks increased by 4 percentage points compared to the previous year, overtaking the number of tasks forwarded to rescue services.
    https://112.fi/en/-/social-emergencies-require-time

  3. Emergencies and problem situations abroad – This is what you should do - Emergency Response Centre Agency - Finland

    14.8.2025 | Only approximately half of Finns know that the emergency number 112 works in all EU countries. When you call 112 in an EU member state, the call is always routed to a local emergency response centre.
    https://112.fi/en/-/emergencies-and-problem-situations-abroad-this-is-what-you-should-do

  4. ERC operators provide instructions on what to do at the scene of an accident - Emergency Response Centre Agency - Finland

    8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.
    https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident