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  1. Emergency number emphasised in different ways to different target groups - Emergency Response Centre Agency - Finland

    14.1.2025 | The 112 Day is a nationwide campaign aimed at raising Finnish people’s awareness of the emergency number 112 and how to recognise emergencies. When it comes to 112 training, it is a good idea to consider the characteristic behaviour and understanding of the target group. For example, it is advisable to emphasise different things to children and young people than older people, immigrants and foreign nationals.
    https://112.fi/en/-/emergency-number-emphasised-in-different-ways-to-different-target-groups

  2. Meeting a person is the core of the work of an ERC operator - Emergency Response Centre Agency - Finland

    3.1.2025 | While technology keeps evolving, emergency response centre services will continue to be provided first and foremost by humans to humans. This requires social interaction skills and the self-awareness to identify your reactions and limit stress.
    https://112.fi/en/-/meeting-a-person-is-the-core-of-the-work-of-an-erc-operator

  3. Non-urgent prehospital care assignments involve multi-professional cooperation - Emergency Response Centre Agency - Finland

    23.7.2024 | Congestion in health care and social services has recently been in the news frequently, and the issue is also affecting emergency and prehospital care. Non-urgent tasks are also increasingly assigned to prehospital emergency care services, and various multi-professional approaches have been developed around Finland to handle these assignments.
    https://112.fi/en/-/non-urgent-prehospital-care-assignments-involve-multi-professional-cooperation

  4. Nödnumret 112 - Nödcentralsverket

    När ska du ringa nödnumret 112? 112 i brådskande situationer I Finland används endast ett nödnummer. Till nödnumret ringer man endast i brådskande nödsituationer där hjälpande myndigheter behövs på plats (polisen, akutvården, räddningsväsendet, so...
    https://112.fi/sv/nodnumret-112