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  1. Need for interpreting in emergency calls increases significantly - Emergency Response Centre Agency - Finland

    10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.
    https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly

  2. Fear of Being Stigmatized Prevents Young People from Calling for Help - Emergency Response Centre Agency - Finland

    30.1.2026 | During adolescence, risk taking and peer pressure are often heightened, and sometimes situations can escalate into danger. The aim of the 112 Day campaign is to strengthen young men’s ability to recognize emergencies and encourage them to act.
    https://112.fi/en/-/fear-of-being-stigmatized-prevents-young-people-from-calling-for-help

  3. Number of emergency calls at a low point - Emergency Response Centre Agency - Finland

    3.2.2026 | In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.
    https://112.fi/en/-/number-of-emergency-calls-at-a-low-point

  4. Highlights from Emergency Number Week 2026 - Emergency Response Centre Agency - Finland

    16.2.2026 | The Emergency Number Week has concluded for this year. Our warm thanks go to everyone who took part in the campaign — schools, partners, stakeholders, volunteers, and experts across Finland.
    https://112.fi/en/-/highlights-from-emergency-number-week-2025

  5. Demanding ERC operator work requires extra investment in wellbeing at work - Emergency Response Centre Agency - Finland

    5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.
    https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work

  6. Reputation of the Emergency Response Centre Agency remains strong - Emergency Response Centre Agency - Finland

    9.12.2025 | According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.
    https://112.fi/en/-/reputation-of-the-emergency-response-centre-agency-remains-strong

  7. Hätätekstiviestien määrä lähes kolminkertaistui - Emergency Response Centre Agency - Finland

    10.12.2025 | Kuulo- ja puhevammaisille suunnatun hätätekstiviestipalvelun käyttö on lähes kolminkertaistunut viime vuoteen verrattuna. Syy muutokselle löytyy rekisteröintivelvoitteen poistumisesta.
    https://112.fi/-/hatatekstiviestien-maara-lahes-kolminkertaistui

  8. Wellbeing is built together - Emergency Response Centre Agency - Finland

    10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.
    https://112.fi/en/-/wellbeing-is-built-together