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  1. 11.3.2025 | The growth in the foreign-language population is reflected in the number of interpreted emergency calls. The demand for Ukrainian interpretation, for example, has increased significantly over the past few years.
    https://112.fi/en/-/https-112.fi-en-record-number-of-emergency-calls-interpreted
  2. 3.1.2025 | While technology keeps evolving, emergency response centre services will continue to be provided first and foremost by humans to humans. This requires social interaction skills and the self-awareness to identify your reactions and limit stress.
    https://112.fi/en/-/meeting-a-person-is-the-core-of-the-work-of-an-erc-operator
  3. 1.8.2024 | The guidelines for handling tasks in the Emergency Response Centre Agency’s emergency medical services were revised at the end of November 2023. The change is reflected in the number of tasks assigned to emergency medical care and in the priority distribution.
    https://112.fi/en/-/new-guidelines-to-help-operators-in-risk-assessment
  4. 28.1.2025 | Teaching children how to use the emergency number correctly is a safety action. It is important to talk to children about identifying emergencies and encourage them to report an emergency.
    https://112.fi/en/-/the-emergency-number-provides-safety-for-children
  5. 23.7.2024 | Congestion in health care and social services has recently been in the news frequently, and the issue is also affecting emergency and prehospital care. Non-urgent tasks are also increasingly assigned to prehospital emergency care services, and various multi-professional approaches have been developed around Finland to handle these assignments.
    https://112.fi/en/-/non-urgent-prehospital-care-assignments-involve-multi-professional-cooperation
  6. 10.9.2024 | Thousands of emergency calls are made to the Emergency Response Centres every year involving cases of self-harm or attempted suicide. The purpose of the Suicide Prevention Day is to inform people that help is available and that it's safe to talk about suicide.
    https://112.fi/en/-/it-is-safe-to-talk-about-self-destructiveness
  7. 3.12.2024 | Anniina Takala, the ERC Operator of the Year, will celebrate the Finnish Independence Day at the Presidential Palace. She feels that the invitation honours the whole profession.
    https://112.fi/en/-/representing-your-profession-at-the-independence-day-reception
  8. När ska du ringa nödnumret 112? 112 i brådskande situationer I Finland används endast ett nödnummer. Till nödnumret ringer man endast i brådskande nödsituationer där hjälpande myndigheter behövs på plats (polisen, akutvården, räddningsväsendet, so...
    https://112.fi/sv/nodnumret-112