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  1. Privacy Statement - 112 Suomi application - Emergency Response Centre Agency - Finland

    Emergency Response Centre Agency - Privacy statement 21.4.2026 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, ...
    https://112.fi/en/privacy-statement-emergency-response-centre-agency

  2. Can you get help from the emergency response centre? - Emergency Response Centre Agency - Finland

    9.6.2026 | There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding their services. This news article explains what everyone in Finland should know about the emergency number.
    https://112.fi/en/-/can-you-get-help-from-the-emergency-response-centre-

  3. History of the ERC Agency - Emergency Response Centre Agency - Finland

    The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.
    https://112.fi/en/history

  4. Feedback and complaints - Emergency Response Centre Agency - Finland

    You can use the feedback form to provide feedback on services provided by the Emergency Response Centre Agency, such as an individual emergency call or the 112 Suomi app. You can use the complaint form to submit an administrative complaint about the services provided by the Emergency Response Centre Agency, such as an individual emergency call or the actions of administrative personnel.
    https://112.fi/en/feedback