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  1. Privacy Statement - 112 Suomi application - Emergency Response Centre Agency - Finland

    Emergency Response Centre Agency - Privacy statement 21.4.2026 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, ...
    https://112.fi/en/privacy-statement-emergency-response-centre-agency

  2. Can you get help from the emergency response centre? - Emergency Response Centre Agency - Finland

    9.6.2026 | There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding their services. This news article explains what everyone in Finland should know about the emergency number.
    https://112.fi/en/-/can-you-get-help-from-the-emergency-response-centre-

  3. History of the ERC Agency - Emergency Response Centre Agency - Finland

    The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.
    https://112.fi/en/history

  4. Feedback and complaints - Emergency Response Centre Agency - Finland

    You can use the feedback form to provide feedback on services provided by the Emergency Response Centre Agency, such as an individual emergency call or the 112 Suomi app. You can use the complaint form to submit an administrative complaint about the services provided by the Emergency Response Centre Agency, such as an individual emergency call or the actions of administrative personnel.
    https://112.fi/en/feedback

  5. Satellite phone number - Emergency Response Centre Agency - Finland

    The Emergency Response Centre Agency has a number +3589 2355 0545 that can be called from mainland Finland using a satellite phone. The number is subject to a charge, and calls made to it do not receive emergency-call priority in the telephone network.
    https://112.fi/en/satellite-phone-number

  6. Accessibility in digital services - Emergency Response Centre Agency - Finland

    Web accessibility means that as many different people as possible can use digital services as easily as possible. Web accessibility means that the differences and diversity among people are taken into account when digital services are planned and implemented.
    https://112.fi/en/accessibility

  7. Emergency as SMSmessages to 112 - Emergency Response Centre Agency - Finland

    Speech-disabled and hearing-impaired people may contact the emergency response centre by sending a text message to 112 in the event of an emergency. The message cannot contain images, video, emojis or symbols. Emergency text messages are SMS messages only.
    https://112.fi/en/emergency-sms

  8. Emergency warning transmission system to be tested on 5 June - Emergency Response Centre Agency - Finland

    4.6.2026 | The official emergency warning transmission system is tested regularly. The purpose of the test is to test the functioning of systems.
    https://112.fi/en/-/emergency-warning-transmission-system-to-be-tested-on-5-june