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  1. ERC services - Emergency Response Centre Agency - Finland

    ERC services 112 Suomi -application 112 Suomi is a mobile application for calling the emergency services and for emergency geolocation. More about application Urgent emergency? In Finland we use only one emergency number, 112. You can call the eme...
    https://112.fi/en/erc-services

  2. Accessibility in digital services - Emergency Response Centre Agency - Finland

    Web accessibility means that as many different people as possible can use digital services as easily as possible. Web accessibility means that the differences and diversity among people are taken into account when digital services are planned and implemented.
    https://112.fi/en/accessibility

  3. Privacy Statement - 112 Suomi application - Emergency Response Centre Agency - Finland

    Provision of emergency services 13.2.2024 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, 28100 Pori, Finland +...
    https://112.fi/en/provision-of-emergency-services-privacy-statement

  4. eCall emergency call system prevents road deaths, false calls burden emergency services - Emergency Response Centre Agency - Finland

    16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.
    https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services

  5. Transmission delays in the emergency SMS -service - Emergency Response Centre Agency - Finland

    Transmission delays in the emergency SMS -service Type: Fault over Status: In repair Starts: 21.08.2024 from 11:00 Ends: 30.09.2024 to 10:06 30.9.2024 klo 10:06 The delay has been fixed. --- Parts of emergency SMS -messages have been transmitted w...
    https://112.fi/en/-/transmission-delays-in-the-emergency-sms-service

  6. Instructions for drone sightings in the 112 Suomi app - Emergency Response Centre Agency - Finland

    15.4.2026 | You can now find instructions on what to do in the event of an air hazard in the 112 Suomi app. Emergency warnings will also be transmitted to the app based on the phone’s location data.
    https://112.fi/en/-/instructions-for-drone-sightings-in-the-112-suomi-app

  7. Networked Emergency Response: Finland’s Authorities Work as One - Emergency Response Centre Agency - Finland

    9.4.2026 | The strength of Finland’s 112 system lies in its ability to operate seamlessly across organisational boundaries. Daily cooperation, shared systems and long‑standing trust between authorities make this integrated model possible.
    https://112.fi/en/-/networked-emergency-response-finland-s-authorities-work-as-one

  8. How is the public warned about hazards? - Emergency Response Centre Agency - Finland

    1.4.2026 | In Finland, there are two ways to quickly warn people, for example about an imminent danger from the air: Emergency warning and alarm signal. The 112 Suomi mobile app is already one of the channels for communicating emergency warnings.
    https://112.fi/en/-/how-is-the-public-warned-about-hazards-