Incident Notifications RSS

Forms

2025-10-17T05:40:00Z

During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period.

]]>

Disruptions in Emergency Call Traffic

2025-10-15T14:51:00Z

Disruption Resolved

The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally.

The issue was fixed at 21:17. During the fault, emergency notifications were received through a backup system.
---

At 9:00 PM: The issue is still being fixed. Temporary congestion may occur on the emergency line.

---

A disruption in emergency call traffic was detected today at 3:55 PM, which temporarily affected emergency calls. The issue has been resolved, and the emergency number is currently functioning normally.

When the disruption occurred, the number was briefly congested, but calls were still going through.

If you find yourself in a queue when calling the emergency number, please do not hang up, but wait on the line. Emergency calls are always answered in the order they are received.

You will hear the following message:

Älä katkaise puhelua. Olet hätäkeskuksen jonossa.
Avbryt inte samtalet. Du är i kö till nödcentralen.
Please hold the line. You are in the queue for the Emergency Response Centre.

]]>

Maintenance work on forms at 112.fi website

2025-09-29T12:56:00Z

Maintenance will be performed on the website's forms on Wednesday, Januari 14. 2026 from 7:00 PM until Thursday, Januari 15. 2026 at 6:00 AM.

During the maintenance work, there may be interruptions in form submissions. It is recommended to avoid using the forms during this time.

]]>

Maintenance work on forms at 112.fi website

2025-09-29T12:56:00Z

Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday, October 9, 2025, at 6:00 AM.

During the maintenance work, there may be interruptions in form submissions. It is recommended to avoid using the forms during this time.

]]>

Maintenance work on forms at 112.fi website

2025-09-29T12:56:00Z

Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday, October 9, 2025, at 6:00 AM.

During the maintenance work, there may be interruptions in form submissions. It is recommended to avoid using the forms during this time.

]]>

Technical error in feedback forms

2025-04-03T08:02:00Z

Due to a technical error, feedback has not been received through the form on Tuesday, April 2, 2025, from 8:30 to 15:00. If you have submitted feedback via the form on that day, please resend the feedback to the email address hatakeskuslaitos@112.fi.

]]>

112.fi may be temporarily unavailable

2025-01-22T10:58:00Z

Maintenance work will be carried out on the 112.fi website from 7.2.2025 at 18:00. Server may be temporarily unavailable.

Event registration closed 7.2.-8.2.2025 at 16-08 due to maintenance work. Events organised during the service work will not be able to go through.

]]>

Transmission delays in the emergency SMS -service

2024-08-21T10:24:00Z

30.9.2024 klo 10:06 The delay has been fixed.

---

Parts of emergency SMS -messages have been transmitted with delay to the ERC-system. The messages in question have been of long length. We advise users of the emergency SMS -service to write messages as short as possible: address, municipality, what has happened and the name of the sender.

]]>