Haku
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23.2.2023 | The range of services offered by the 112 Suomi mobile app increased on 23 February – conveniently during the International Crime Victims’ Week. The number 116006 of Victim Support Finland was added to the app’s emergency numbers.https://112.fi/en/-/victim-support-finland-now-available-in-the-112-suomi-app-services
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Nödcentralsverkets interna arbetsspråk är finska. Kommunikationen med samarbetsmyndigheterna sker också på finska. Inom kundtjänsten och kommunikationen som riktar sig till befolkningen tillgodoser Nödcentralsverket både den finsk- och svenskspråkiga befolkningens behov. Nödcentralsoperatören kan använda en tolktjänst som hjälp vid behandlingen av nödmeddelanden, om det inte går att hitta ett gemensamt språk mellan den hjälpbehövande och nödcentralen.https://112.fi/sv/ehandbok-service-pa-olika-sprak
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17.2.2023 | Vuonna 2022 tulkkauspalvelua käytettiin peräti 575 kertaa ja tulkattuja kieliä oli 31. Tulkkaustarpeen ilmetessä hätäkeskuspäivystäjä käynnistää neuvottelupuhelun tulkkipalvelun kanssa, ja on tärkeää, että soittaja malttaa odottaa tulkin tavoittamista, eikä sulje puhelua kesken kaiken.https://112.fi/-/tulkattujen-hatailmoitusten-maarassa-huima-kasvu
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4.6.2026 | The official emergency warning transmission system is tested regularly. The purpose of the test is to test the functioning of systems.https://112.fi/en/-/emergency-warning-transmission-system-to-be-tested-on-5-june
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4.5.2026 | The Emergency Response Centre Agency is focusing on preparedness. Technical solutions, expertise and cooperation are the building blocks of overall preparedness.https://112.fi/en/-/reliability-in-all-circumstances
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Speech-disabled and hearing-impaired people may contact the emergency response centre by sending a text message to 112 in the event of an emergency. The message cannot contain images, video, emojis or symbols. Emergency text messages are SMS messages only.https://112.fi/en/emergency-sms
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Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...https://112.fi/en/personal-data-and-gdpr
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Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...https://112.fi/en/administration
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Accessibility statement of the 112.fi website Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard. Th...https://112.fi/en/accessibility-statement
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About us Administration We are the first official link in the emergency response chain and safety provision. Contact information Please note that an emergency notification can only be made by calling the emergency number 112. Request for visit Wit...https://112.fi/en/about-us
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News and bulletins RSS (Opens New Window) (Opens New Window) 09.06.2026 Can you get help from the emergency response centre? There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding...https://112.fi/en/static-rss-feeds
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NEWS AND BULLETINS Can you get help from the emergency response centre? Type: News item Categories: Publication date: 9.6.2026 Did you order an ambulance for patient transport? Why do ERC operators ask unnecessary questions? Why is the patient ask...https://112.fi/en/news-and-bulletins
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Accessibility statement of the 112 Suomi application You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website. Accessibility Statement for the 112 Suomi Application This accessibility statem...https://112.fi/en/accessibility-statement-of-112-suomi-application
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Privacy Statement - 112 Suomi -application 28.8.2025 1. Name of data file 112 Suomi mobile application 2. Controller Hätäkeskuslaitos Satakunnankatu 3-5 PL 112 28131 Pori E-mail: [email protected] , phone 0295 480 112 (switchboard) 3. Contact pers...https://112.fi/en/privacy-statement-112-suomi-application
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Emercengy number in Finland is 112. You can call the emergency number 112 free of charge from any phone with no need for an area code. You can also call 112 from a foreign mobile phone connection.https://112.fi/en/erc-number
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Handling emergency calls What is an emergency call? An emergency call can be made by calling the emergency number 112 or sending an emergency text message. In addition, the eCall emergency response service and fire and burglar alarm systems automa...https://112.fi/en/handling-emergency-calls
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Information of website Web browsers and terminal equipment The site is designed to be responsive, and the content automatically adjusts to the size of the user’s screen. The layout works best with the latest web browser versions. Older browser ver...https://112.fi/en/information-on-the-112.fi-website
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FAQ - 112 Suomi -application Can a tourist visiting Finland use the application? Tourists visiting Finland can use the application by downloading it to their phone in the normal way. In this case, you must enter your phone number in international ...https://112.fi/en/faq-112-suomi-application
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112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...https://112.fi/en/112-suomi-terms-and-conditions
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Automatic emergency notifications The official services and emergency notification channels provided by the Emergency Response Centre Agency are: • Emergency call • Emergency text message • Automatic fire and burglar alarm systems • eCall eCall eC...https://112.fi/en/automatic-emergency-notifications
