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  1. Record number of emergency calls interpreted - Emergency Response Centre Agency - Finland

    11.3.2025 | The growth in the foreign-language population is reflected in the number of interpreted emergency calls. The demand for Ukrainian interpretation, for example, has increased significantly over the past few years.
    https://112.fi/en/-/https-112.fi-en-record-number-of-emergency-calls-interpreted

  2. Nya egenskaper till 112 Suomi -appen - Nödcentralsverket

    3.9.2024 | 112 Suomi -appen får en programuppdatering den 3 september. I uppdateringen får mobilappen en ny widget-egenskap. Funktionerna kring hur varningsmeddelanden visas har också förbättrats.
    https://112.fi/sv/-/nya-egenskaper-till-112-suomi-appen

  3. 2024 in review - Emergency Response Centre Agency - Finland

    13.3.2025 | The Emergency Response Centre Agency’s financial statements for 2024 are complete. The service level of emergency response centre (ERC) operations remained good, even though we were not able to meet all our performance targets. During 2024, absences due to illness decreased and the work load was evened out. Customer confidence and satisfaction in ERC operations remained high.
    https://112.fi/en/-/2024-in-review

  4. Emergency response centres preparing for the school closing weekend - Emergency Response Centre Agency - Finland

    26.5.2025 | The coming weekend will see young people deservedly celebrate the end of the school year and the start of the summer holiday. For the emergency line, the school closing weekend is usually busier than a normal summer weekend.
    https://112.fi/en/-/emergency-response-centres-preparing-for-the-school-closing-weekend

  5. Finnish Emergency Response Centre operations attracting international interest - Emergency Response Centre Agency - Finland

    30.4.2025 | Each year, the unique Finnish model for producing ERC services attracts international guests to visit Finland in order to monitor daily operations at emergency response centres. Visitors want to emulate the model, which is cost efficient and makes it possible to dispatch help quickly.
    https://112.fi/en/-/finnish-emergency-response-centre-operations-attracting-international-interest

  6. Task prioritisation makes it possible to provide help in acute emergencies - Emergency Response Centre Agency - Finland

    28.3.2025 | The Emergency Response Centre Agency’s guidelines for handling prehospital emergency care tasks were revised at the end of November 2023. The change is reflected in the number of tasks assigned to prehospital emergency care and in their priority distribution.
    https://112.fi/en/-/task-prioritisation-makes-it-possible-to-provide-help-in-acute-emergencies

  7. Positionsinformationen kan rädda människoliv - Nödcentralsverket

    23.6.2025 | Med tanke på hjälpen är den viktigaste saken i ett nödsamtal att man vet sin position för att hjälparna hittar fram så fort som möjligt. Tekniken och särskilt appen 112 Suomi är bra hjälpmedel för detta.
    https://112.fi/sv/-/positionsinformationen-kan-radda-manniskoliv

  8. Sociala nödsituationer kräver tid av den som hjälper - Nödcentralsverket

    11.8.2025 | Nödcentralsverket förmedlar uppdrag också till social- och krisjouren. Antalet sådana uppdrag ökade med 4 procentenheter år 2024 jämfört med året innan och överskred antalet uppdrag till räddningsväsendet.
    https://112.fi/sv/-/sociala-nodsituationer-kraver-tid-av-den-som-hjalper