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  1. Emergency number emphasised in different ways to different target groups - Emergency Response Centre Agency - Finland

    14.1.2025 | The 112 Day is a nationwide campaign aimed at raising Finnish people’s awareness of the emergency number 112 and how to recognise emergencies. When it comes to 112 training, it is a good idea to consider the characteristic behaviour and understanding of the target group. For example, it is advisable to emphasise different things to children and young people than older people, immigrants and foreign nationals.
    https://112.fi/en/-/emergency-number-emphasised-in-different-ways-to-different-target-groups

  2. How to instruct different target groups in calling the emergency number - Emergency Response Centre Agency - Finland

    5.2.2025 | The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-language speakers. Learn more about the instructions and make use of the associated materials.
    https://112.fi/en/-/how-to-instruct-different-target-groups-in-calling-the-emergency-number

  3. Director General Taito Vainio: our reliability will be maintained in all circumstances - Emergency Response Centre Agency - Finland

    3.4.2025 | Taito Vainio started his second five-year term as the Director General of the Emergency Response Centre Agency in early March. In the coming years, his work will be characterised by the challenges arising from the changes in the operating environment.
    https://112.fi/en/-/director-general-taito-vainio-our-reliability-will-be-maintained-in-all-circumstances

  4. Emergency response centres preparing for the school closing weekend - Emergency Response Centre Agency - Finland

    26.5.2025 | The coming weekend will see young people deservedly celebrate the end of the school year and the start of the summer holiday. For the emergency line, the school closing weekend is usually busier than a normal summer weekend.
    https://112.fi/en/-/emergency-response-centres-preparing-for-the-school-closing-weekend

  5. Task prioritisation makes it possible to provide help in acute emergencies - Emergency Response Centre Agency - Finland

    28.3.2025 | The Emergency Response Centre Agency’s guidelines for handling prehospital emergency care tasks were revised at the end of November 2023. The change is reflected in the number of tasks assigned to prehospital emergency care and in their priority distribution.
    https://112.fi/en/-/task-prioritisation-makes-it-possible-to-provide-help-in-acute-emergencies

  6. Sociala nödsituationer kräver tid av den som hjälper - Nödcentralsverket

    11.8.2025 | Nödcentralsverket förmedlar uppdrag också till social- och krisjouren. Antalet sådana uppdrag ökade med 4 procentenheter år 2024 jämfört med året innan och överskred antalet uppdrag till räddningsväsendet.
    https://112.fi/sv/-/sociala-nodsituationer-kraver-tid-av-den-som-hjalper

  7. Nödcentraloperatören ger anvisningar för hur man ska agera på en olycksplats - Nödcentralsverket

    8.9.2025 | Enligt Trafikskyddets enkät upplever var fjärde finländare att de inte vet hur man ska agera på en olycksplats. Nödcentraloperatörens anvisningar kan rädda liv i en olyckssituation.
    https://112.fi/sv/-/nodcentraloperatoren-ger-anvisningar-for-hur-man-ska-agera-pa-en-olycksplats

  8. Highlights from Emergency Number Week 2026 - Emergency Response Centre Agency - Finland

    16.2.2026 | The Emergency Number Week has concluded for this year. Our warm thanks go to everyone who took part in the campaign — schools, partners, stakeholders, volunteers, and experts across Finland.
    https://112.fi/en/-/highlights-from-emergency-number-week-2025