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  1. Knowing your location can save your life - Emergency Response Centre Agency - Finland

    23.6.2025 | When it comes to emergency calls, the most important thing in terms of getting help is to know where you are so that help can reach you as quickly as possible. Technology and especially the 112 Suomi app are good tools for determining your location.
    https://112.fi/en/-/knowing-your-location-can-save-your-life

  2. Emergencies and problem situations abroad – This is what you should do - Emergency Response Centre Agency - Finland

    14.8.2025 | Only approximately half of Finns know that the emergency number 112 works in all EU countries. When you call 112 in an EU member state, the call is always routed to a local emergency response centre.
    https://112.fi/en/-/emergencies-and-problem-situations-abroad-this-is-what-you-should-do

  3. Guide on how to prepare for incidents and crises now available in the 112 Suomi app - Emergency Response Centre Agency - Finland

    4.2.2025 | The preparedness guide intended for the general public contains instructions on how to prepare for emergency conditions and what to do during them. The guide is now available in the 112 Suomi mobile app.
    https://112.fi/en/-/guide-on-how-to-prepare-for-incidents-and-crises-now-available-in-the-112-suomi-app

  4. Real-time text for emergency services will be introduced in 2025 - Emergency Response Centre Agency - Finland

    18.9.2023 | Emergency calls using real-time text (RTT) will be made available by the end of 2025. The new option for emergency calls will especially help people with hearing or speech impairments. The Emergency Response Centre Administration has already taken the first steps in the development of RTT.
    https://112.fi/en/-/real-time-text-for-emergency-services-will-be-introduced-in-2025

  5. Victim Support Finland now available in the 112 Suomi app services - Emergency Response Centre Agency - Finland

    23.2.2023 | The range of services offered by the 112 Suomi mobile app increased on 23 February – conveniently during the International Crime Victims’ Week. The number 116006 of Victim Support Finland was added to the app’s emergency numbers.
    https://112.fi/en/-/victim-support-finland-now-available-in-the-112-suomi-app-services

  6. Service på olika språk | Nödcentralsverket

    Nödcentralsverkets interna arbetsspråk är finska. Kommunikationen med samarbetsmyndigheterna sker också på finska. Inom kundtjänsten och kommunikationen som riktar sig till befolkningen tillgodoser Nödcentralsverket både den finsk- och svenskspråkiga befolkningens behov. Nödcentralsoperatören kan använda en tolktjänst som hjälp vid behandlingen av nödmeddelanden, om det inte går att hitta ett gemensamt språk mellan den hjälpbehövande och nödcentralen.
    https://112.fi/sv/ehandbok-service-pa-olika-sprak

  7. Emergency warning transmission system to be tested on 5 June - Emergency Response Centre Agency - Finland

    4.6.2026 | The official emergency warning transmission system is tested regularly. The purpose of the test is to test the functioning of systems.
    https://112.fi/en/-/emergency-warning-transmission-system-to-be-tested-on-5-june

  8. Reliability in all circumstances - Emergency Response Centre Agency - Finland

    4.5.2026 | The Emergency Response Centre Agency is focusing on preparedness. Technical solutions, expertise and cooperation are the building blocks of overall preparedness.
    https://112.fi/en/-/reliability-in-all-circumstances