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14.8.2025 | Only approximately half of Finns know that the emergency number 112 works in all EU countries. When you call 112 in an EU member state, the call is always routed to a local emergency response centre.

3.2.2026 | År 2025 gjordes i genomsnitt 7 300 nödmeddelanden dagligen till nödnumret. Antalet uppdrag som förmedlades till myndigheterna ökade.

5.8.2025 | Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage. Thanks to Juho, the emergency response center was able to issue a rapid alert and relay crucial additional information to the rescue services.

8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.

23.6.2025 | When it comes to emergency calls, the most important thing in terms of getting help is to know where you are so that help can reach you as quickly as possible. Technology and especially the 112 Suomi app are good tools for determining your location.

9.12.2025 | Enligt undersökningen Luottamus&Maine har Nödcentralsverket det fjärde bästa anseendet inom den offentliga förvaltningen. Allmänheten upplevde ansvarsfullhet samt produkter och tjänster som de bästa delområdena inom anseendet.

31.7.2025 | In recent weeks, there has been a significantly higher number of drownings and serious near-miss incidents at public beaches than usual. Recognizing the situation and calling for help quickly is critical when someone ends up in the water. A drowning person is rarely able to call for help, which highlights the importance of others in noticing the emergency.

18.12.2025 | Nödcentralsverkets verksamhet och kommunikation får mycket bra betyg av intressegrupperna. Resultaten från en intressentundersökning som genomfördes hösten 2025 visar att myndigheten fungerar pålitligt, professionellt och effektivt även i krävande situationer.

4.8.2025 | It’s important to talk with children and young people about the importance of making an emergency call. For example, physical violence is always a crime, even if it’s referred to as school bullying. An ongoing violent situation is always a reason to call the emergency number 112.

4.2.2025 | The preparedness guide intended for the general public contains instructions on how to prepare for emergency conditions and what to do during them. The guide is now available in the 112 Suomi mobile app.

5.2.2025 | The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-language speakers. Learn more about the instructions and make use of the associated materials.

26.9.2025 | Nödcentralen förmedlar årligen över 2 240 uppdrag som gäller förlossning. Det är en unik upplevelse för nödcentraloperatören när det i den andra änden av telefonen hörs ljud av ett nytt liv.

14.1.2025 | The 112 Day is a nationwide campaign aimed at raising Finnish people’s awareness of the emergency number 112 and how to recognise emergencies. When it comes to 112 training, it is a good idea to consider the characteristic behaviour and understanding of the target group. For example, it is advisable to emphasise different things to children and young people than older people, immigrants and foreign nationals.

8.9.2025 | Enligt Trafikskyddets enkät upplever var fjärde finländare att de inte vet hur man ska agera på en olycksplats. Nödcentraloperatörens anvisningar kan rädda liv i en olyckssituation.

11.8.2025 | Nödcentralsverket förmedlar uppdrag också till social- och krisjouren. Antalet sådana uppdrag ökade med 4 procentenheter år 2024 jämfört med året innan och överskred antalet uppdrag till räddningsväsendet.

18.9.2023 | Emergency calls using real-time text (RTT) will be made available by the end of 2025. The new option for emergency calls will especially help people with hearing or speech impairments. The Emergency Response Centre Administration has already taken the first steps in the development of RTT.

23.6.2025 | Med tanke på hjälpen är den viktigaste saken i ett nödsamtal att man vet sin position för att hjälparna hittar fram så fort som möjligt. Tekniken och särskilt appen 112 Suomi är bra hjälpmedel för detta.

21.7.2025 | Det vackra vädret har fått människor att röra på sig. Värmen märks också i antalet nödsamtal, och ibland kan väntetiderna till nödnumret vara något längre än normalt. Om det tillfälligt är kö på nödlinjen ska du inte lägga på, utan vänta kvar på linjen tills en operatör blir ledig.

23.2.2023 | The range of services offered by the 112 Suomi mobile app increased on 23 February – conveniently during the International Crime Victims’ Week. The number 116006 of Victim Support Finland was added to the app’s emergency numbers.

30.4.2025 | Each year, the unique Finnish model for producing ERC services attracts international guests to visit Finland in order to monitor daily operations at emergency response centres. Visitors want to emulate the model, which is cost efficient and makes it possible to dispatch help quickly.