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  1. From the Director General of the Finnish ERC Agency - Emergency Response Centre Agency - Finland

    The yearly greeting of the Director General of the Finnish ERC Agency. The greeting encompasses both strategic leadership, personnel views and technological development concerning the ERC services.
    https://112.fi/en/from-the-director-general-of-the-emergency-response-centre-agency

  2. The 112 Suomi app is also available abroad - Emergency Response Centre Agency - Finland

    You can call the European emergency number 112 via the app, in which case the caller’s location data is transmitted to the local emergency response centre. With the help of the PEMEA architecture, European 112 applications send location data to the emergency services of the EU country from which the call is made.
    https://112.fi/en/use-in-europe

  3. Can you get help from the emergency response centre? - Emergency Response Centre Agency - Finland

    9.6.2026 | There are many misconceptions and outdated notions about emergency response centres that can affect expectations regarding their services. This news article explains what everyone in Finland should know about the emergency number.
    https://112.fi/en/-/can-you-get-help-from-the-emergency-response-centre-

  4. eCall emergency call system prevents road deaths, false calls burden emergency services - Emergency Response Centre Agency - Finland

    16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.
    https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services

  5. Need for interpreting in emergency calls increases significantly - Emergency Response Centre Agency - Finland

    10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.
    https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly

  6. A Healthy Workforce at the Core of Results - Emergency Response Centre Agency - Finland

    2.3.2026 | In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.
    https://112.fi/en/-/a-healthy-workforce-at-the-core-of-results

  7. How to report an emergency in Finland even if you do not know the language - Emergency Response Centre Agency - Finland

    10.3.2026 | There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.
    https://112.fi/en/-/how-to-report-an-emergency-in-finland-even-if-you-do-not-know-the-language

  8. Number of emergency calls at a low point - Emergency Response Centre Agency - Finland

    3.2.2026 | In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.
    https://112.fi/en/-/number-of-emergency-calls-at-a-low-point