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  1. Preparing for electricity shortages - Emergency Response Centre Agency - Finland

    When you make preparations for power cuts, it is good to consider how the Emergency Response Centre’s services work in the event of disturbances and how to call 112 in an emergency.
    https://112.fi/en/preparing-for-electricity-shortages

  2. From the Director General of the Finnish ERC Agency - Emergency Response Centre Agency - Finland

    The yearly greeting of the Director General of the Finnish ERC Agency. The greeting encompasses both strategic leadership, personnel views and technological development concerning the ERC services.
    https://112.fi/en/from-the-director-general-of-the-emergency-response-centre-agency

  3. The 112 Suomi app is also available abroad - Emergency Response Centre Agency - Finland

    You can call the European emergency number 112 via the app, in which case the caller’s location data is transmitted to the local emergency response centre. With the help of the PEMEA architecture, European 112 applications send location data to the emergency services of the EU country from which the call is made.
    https://112.fi/en/use-in-europe

  4. eCall emergency call system prevents road deaths, false calls burden emergency services - Emergency Response Centre Agency - Finland

    16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.
    https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services