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  1. Wellbeing is built together - Emergency Response Centre Agency - Finland

    10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.
    https://112.fi/en/-/wellbeing-is-built-together

  2. Distress may turn to joy in a call involving childbirth - Emergency Response Centre Agency - Finland

    26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.
    https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth

  3. Fourteen-Year-Old’s Actions Prevented Greater Damage - Emergency Response Centre Agency - Finland

    5.8.2025 | Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage. Thanks to Juho, the emergency response center was able to issue a rapid alert and relay crucial additional information to the rescue services.
    https://112.fi/en/-/fourteen-year-old-s-actions-prevented-greater-damage

  4. ERC operators provide instructions on what to do at the scene of an accident - Emergency Response Centre Agency - Finland

    8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.
    https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident