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Disruptions in Emergency Call Traffic Type: Fault over Status: Fixed Duration: 15.10.2025 from 15:55 - 21:17 Disruption Resolved The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally. The issu...https://112.fi/en/-/disruptions-in-emergency-call-traffic
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Duration: 20.05.2026 from 09:00 - 16:00 Maintenance will be performed on the website's forms on Wednesday 20.5.2026 from 09:00-16:00. During the maintenance work, there...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-2
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 14.01.2026 from 19:00 Ends: 15.01.2026 to 06:00 Maintenance will be performed on the website's forms on Wednesday, Januari 14. 2026 from 7:00 PM until Thursday,...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-1
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 10.12.2025 from 19:00 Ends: 11.12.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-0
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NEWSROOM The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA) EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people. Read news of EENA N...https://112.fi/en/newsroom
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Forms Type: Mainentance Status: Inactive Duration: 27.10.2025 from 17:00 - 22:00 During maintenance work, the forms on the 112.fi website may be unavailable. It is recommended to avoid using the forms during the maintenance period. Share on Facebo...https://112.fi/en/-/forms
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11.3.2024 | Instruktionen för uppdragshantering för den prehospitala akutsjukvården förnyades i slutet av november 2023. Syftet med den nya instruktionen för uppdragshantering är att vägleda den hjälpbehövande till den rätta hjälpen redan i det första skedet.https://112.fi/sv/-/uppdragshanteringen-for-akutsjukvardsuppdrag-fornyades
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30.11.2023 | I den nya publikationen "Nödcentralsverksamheten i Finland" ges en kortfattad beskrivning av Nödcentralsverkets verksamhet och tjänster. Publikationen är avsedd för alla som är intresserade av 112-verksamheten och Nödcentralsverket. Intressentgrupperna kan också utnyttja publikationen i sin egen verksamhet.https://112.fi/sv/-/ny-webbpublikation-om-nodcentralsverkets-verksamhet
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Organization Organisation structure The Emergency Response Centre Agency is an agency supervised by the Ministry of the Interior. The Director General of the Emergency Response Centre Agency directs and develops the agency’s operations. Emergency ...https://112.fi/en/organization
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We only give tours to other government agencies and our partners. Members of the public are unfortunately not admitted on our premises.https://112.fi/en/request-for-visit
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15.3.2023 | År 2022 behandlades nästan tre miljoner nödmeddelanden vid nödcentralerna. Antalet besvarade nödmeddelanden ökade med nästan 5 procentenheter från året innan. Nödsamtal besvarades dock snabbare än året innan.https://112.fi/sv/-/ar-2022-besvarades-nodsamtal-i-genomsnitt-inom-tre-sekunder
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112.fi may be temporarily unavailable Type: Mainentance Status: Inactive Starts: 07.02.2025 from 18:00 Ends: 08.02.2025 to 06:00 Maintenance work will be carried out on the 112.fi website from 7.2.2025 at 18:00. Server may be temporarily unavailab...https://112.fi/en/-/112.fi-may-be-temporarily-unavailable
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Emergency Response Centre Agency - Privacy statement 21.4.2026 Controller Emergency Response Centre Agency Contact information Emergency Response Centre Agency Postal address: PO Box 112, FI-28131 Pori, Finland Street address: Satakunnankatu 3–5, ...https://112.fi/en/privacy-statement-emergency-response-centre-agency
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The biggest benefit of the app is that it makes it quicker to get help to the scene of an emergency. The caller’s exact location is automatically relayed to the ERC, which speeds up emergency call handling.https://112.fi/en/112-suomi-application
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In emergency situations involving animals, it is useful to remember that you should only call the 112 emergency number if there is a significant threat to public safety or if special equipment or expertise that can be provided by the authorities is required.https://112.fi/en/an-animal-in-distress
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Automatic emergency notifications The official services and emergency notification channels provided by the Emergency Response Centre Agency are: • Emergency call • Emergency text message • Automatic fire and burglar alarm systems • eCall eCall eC...https://112.fi/en/automatic-emergency-notifications
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112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...https://112.fi/en/112-suomi-terms-and-conditions
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FAQ - 112 Suomi -application Can a tourist visiting Finland use the application? Tourists visiting Finland can use the application by downloading it to their phone in the normal way. In this case, you must enter your phone number in international ...https://112.fi/en/faq-112-suomi-application
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Information of website Web browsers and terminal equipment The site is designed to be responsive, and the content automatically adjusts to the size of the user’s screen. The layout works best with the latest web browser versions. Older browser ver...https://112.fi/en/information-on-the-112.fi-website
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Handling emergency calls What is an emergency call? An emergency call can be made by calling the emergency number 112 or sending an emergency text message. In addition, the eCall emergency response service and fire and burglar alarm systems automa...https://112.fi/en/handling-emergency-calls
