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  1. Personal data and GDPR The Emergency Response Centre Agency observes the EU’s General Data Protection Regulation (GDPR). The GDPR is designed to increase the openness and transparency of personal data processing and to give data subjects more cont...
    https://112.fi/en/personal-data-and-gdpr
  2. 112 Suomi Mobile App Terms and Conditions 22.7.2022 End-user Licensing Agreement/permission to collect and process your data Before using the software, please read this End-user Licensing Agreement (“Licence”) carefully. By using the software, you...
    https://112.fi/en/112-suomi-terms-and-conditions
  3. Information of website Web browsers and terminal equipment The site is designed to be responsive, and the content automatically adjusts to the size of the user’s screen. The layout works best with the latest web browser versions. Older browser ver...
    https://112.fi/en/information-on-the-112.fi-website
  4. Instructions Exceptional circumstances Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls ca...
    https://112.fi/en/instructions
  5. News and bulletins RSS (Opens New Window) (Opens New Window) 10.09.2026 112 Is Often the First Source of Help in a Suicide Crisis World Suicide Prevention Day is observed on 10 September. At the emergency response centre, dozens of situations are ...
    https://112.fi/en/static-rss-feeds
  6. Download the app on your phone free of charge from the app store (App Gallery, Google Play, App Store).
    https://112.fi/en/setting-up-the-application
  7. Privacy Statement - 112 Suomi -application 28.8.2025 1. Name of data file 112 Suomi mobile application 2. Controller Hätäkeskuslaitos Satakunnankatu 3-5 PL 112 28131 Pori E-mail: [email protected] , phone 0295 480 112 (switchboard) 3. Contact pers...
    https://112.fi/en/privacy-statement-112-suomi-application
  8. Technical error in feedback forms Type: Fault over Status: Fixed Starts: 02.04.2025 from 08:30 Ends: 03.04.2025 to 10:30 Due to a technical error, feedback has not been received through the form on Tuesday, April 2, 2025, from 8:30 to 15:00. If yo...
    https://112.fi/en/-/technical-error-in-feedback-forms
  9. Contact information EMERGENCY RESPONSE CENTRE AGENCY PO BOX 112, 28131 PORI Satakunnankatu 3–5, PORI Switch board: 0295 480 112 Fax: 0295 411 800 Official e-mail: [email protected] Securemail: https://securemail.112.fi/ Information requests Person...
    https://112.fi/en/contact-information
  10. 112.fi may be temporarily unavailable Type: Mainentance Status: Inactive Starts: 07.02.2025 from 18:00 Ends: 08.02.2025 to 06:00 Maintenance work will be carried out on the 112.fi website from 7.2.2025 at 18:00. Server may be temporarily unavailab...
    https://112.fi/en/-/112.fi-may-be-temporarily-unavailable
  11. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Duration: 20.05.2026 from 09:00 - 16:00 Maintenance will be performed on the website's forms on Wednesday 20.5.2026 from 09:00-16:00. During the maintenance work, there...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-2
  12. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 14.01.2026 from 19:00 Ends: 15.01.2026 to 06:00 Maintenance will be performed on the website's forms on Wednesday, Januari 14. 2026 from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-1
  13. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 10.12.2025 from 19:00 Ends: 11.12.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-0
  14. Accessibility statement of the 112.fi website Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard. Th...
    https://112.fi/en/accessibility-statement
  15. Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 08.10.2025 from 19:00 Ends: 09.09.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...
    https://112.fi/en/-/maintenance-work-on-forms-at-112.fi-website
  16. FAQ - 112 Suomi -application Can a tourist visiting Finland use the application? Tourists visiting Finland can use the application by downloading it to their phone in the normal way. In this case, you must enter your phone number in international ...
    https://112.fi/en/faq-112-suomi-application
  17. Accessibility statement of the 112 Suomi application You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website. Accessibility Statement for the 112 Suomi Application This accessibility statem...
    https://112.fi/en/accessibility-statement-of-112-suomi-application
  18. Exceptional circumstances Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls can momentarily...
    https://112.fi/en/exceptional-circumstances
  19. The 112 Day will be celebrated again on the 11th of February The 112 Day is a Finnish nationwide campaign to raise people’s awareness of what everyday safety is and how it can be promoted. The day has traditionally been a joint event for different...
    https://112.fi/en/whatis112day
  20. 112 Day How to instruct different target groups in calling the emergency number The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-lang...
    https://112.fi/en/112-day