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17.3.2023 | Under den senaste tiden har det rapporterats om köbildning i hälso- och sjukvårdstjänsterna. I samband med detta har jourhjälpens nummer 116117 kommit upp. För att undvika oklarheter är det bra att repetera när man ska ringa nödnumret och när man ska ringa jourhjälpen.https://112.fi/sv/-/jourhjalpen-116117-eller-nodnumret-112-hur-valjer-jag-
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Nödcentraloperatörerna uppnådde en bra servicenivå trots den ökade arbetsmängden - Nödcentralsverket
27.3.2023 | Nödcentralsverkets personalberättelse för år 2022 har blivit färdig. Nödcentraloperatörernas arbetsmängd ökade, men trots detta kunde svarstiden för nödsamtal minskas till hela tre sekunder.https://112.fi/sv/-/nodcentraloperatorerna-uppnadde-en-bra-serviceniva-trots-den-okade-arbetsmangden -
15.2.2023 | Nödcentralsverket är ett relativt ungt ämbetsverk, endast 21 år, som smidigt utvecklar sin verksamhet och sina tjänster. Arttu Perttula som började arbeta som direktör för utvecklingsavdelningen förra året, säger att man i år bland annat utvecklar en ny kanal för nödmeddelanden och automatiseringen av testtjänsten för larmanordningar.https://112.fi/sv/-/tjanster-som-ror-liv-och-halsa-maste-vara-palitliga
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28.6.2023 | I fjol fick Nödcentralsverket nästan 3 miljoner nödmeddelanden. Största delen av meddelandena bestod av telefonsamtal till nödnumret 112. Ett nödmeddelande kan också sändas per textmeddelande eller på teckenspråk. Inom en snar framtid introduceras dessutom textinmatning i realtid.https://112.fi/sv/-/nodmeddelanden-kan-sandas-pa-manga-olika-satt
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17.2.2023 | Tolktjänsten användes 575 gånger år 2022, och nödsamtal tolkades till 31 olika språk. När nödcentraloperatören behöver en tolk kopplas tolktjänsten in som tredje part i samtalet, och det är viktigt att anmälaren väntar tills en ledig tolk hittas och inte avbryter samtalet.https://112.fi/sv/-/en-markant-okning-i-antalet-tolkade-nodsamtal
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10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly
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10.3.2026 | There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.https://112.fi/en/-/how-to-report-an-emergency-in-finland-even-if-you-do-not-know-the-language
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2.3.2026 | In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.https://112.fi/en/-/a-healthy-workforce-at-the-core-of-results
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3.2.2026 | In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.https://112.fi/en/-/number-of-emergency-calls-at-a-low-point
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2.1.2023 | Brandlarmanläggning Anslutningsansökan Ändringsanmälan Anslutningsansökan Ändringsanmälan Kunduppgifter (uppgifter om företaget enligt företags- och organisationsdatasystemet) Namn – ägare/innehavare/verksamhetsutövare FO-nummer och/eller personsi...https://112.fi/documents/25150957/26717118/Paloilmoitinlaitteen+liitt%C3%A4minen+SV.pdf/fc99da2d-b4f9-1bb9-a5e3-32d458a72e3b?t=1672667213877
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Vaaratiedote Su 2.8.2026 23:18 Vaaratiedote Terveydelle vaarallista savua ilmassa. Imatran Mansikkalassa rakennuspalo ja palosta leviää terveydelle haitallista savua ilmaan. Leviämissuunta Itä-Siitola, Linnakoski. Alueen ihmisiä kehotetaan pysymää...https://112.fi/kieku-taloushallinnon-tietosuojaseloste
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5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work
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9.12.2025 | According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.https://112.fi/en/-/reputation-of-the-emergency-response-centre-agency-remains-strong
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11.8.2025 | The Emergency Response Centre Agency also forwards tasks to social and crisis emergency services. In 2024, the number of these tasks increased by 4 percentage points compared to the previous year, overtaking the number of tasks forwarded to rescue services.https://112.fi/en/-/social-emergencies-require-time
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Distress may turn to joy in a call involving childbirth - Emergency Response Centre Agency - Finland
26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth -
10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.https://112.fi/en/-/wellbeing-is-built-together
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14.8.2025 | Only approximately half of Finns know that the emergency number 112 works in all EU countries. When you call 112 in an EU member state, the call is always routed to a local emergency response centre.https://112.fi/en/-/emergencies-and-problem-situations-abroad-this-is-what-you-should-do
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5.8.2025 | Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage. Thanks to Juho, the emergency response center was able to issue a rapid alert and relay crucial additional information to the rescue services.https://112.fi/en/-/fourteen-year-old-s-actions-prevented-greater-damage
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15.4.2026 | You can now find instructions on what to do in the event of an air hazard in the 112 Suomi app. Emergency warnings will also be transmitted to the app based on the phone’s location data.https://112.fi/en/-/instructions-for-drone-sightings-in-the-112-suomi-app
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8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident
