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  1. You can use the feedback form to provide feedback on services provided by the Emergency Response Centre Agency, such as an individual emergency call or the 112 Suomi app. You can use the complaint form to submit an administrative complaint about the services provided by the Emergency Response Centre Agency, such as an individual emergency call or the actions of administrative personnel.
    https://112.fi/en/feedback
  2. The current multi-authority model in Finland is unique in the world. The Emergency Response Centre Agency carries out risk assessments based on the emergency calls and alerts the various authorities to the scene in emergencies from a single emergency number. Tasks from 112 are forwarded to rescue services, the police, emergency medical services, social services and the Finnish Border Guard.
    https://112.fi/en/history
  3. Strategy The task of the Emergency Response Centre Agency as a provider of internal security in society is central. In times of emergencies, we are close by, making sure people receive help. Changes in the security environment, new types of servic...
    https://112.fi/en/administration
  4. 9.6.2024 | Nödcentralsverket deltar i ett EU-projekt för att synliggöra systemet för att hjälpa försvunna barn. Ett viktigt tema är att lära barn hur man använder nödnumret på rätt sätt.
    https://112.fi/sv/-/eu-projekt-informerar-barn-om-nodnummer