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25.9.2023 | Om en minderårig försvinner är det viktigt att snabbt informera den ansvariga myndigheten, och EU har velat säkerställa att det finns hjälp att få i dessa situationer med ett gemensamt europeiskt nummer. Numret fungerar dock som en tipstelefon i Finland, eftersom det i nödsituationer är 112 som hjälper hos oss.https://112.fi/sv/-/journumret-for-forsvunna-barn-skapar-trygghet-inom-hela-eu
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Duration: 20.05.2026 from 09:00 - 16:00 Maintenance will be performed on the website's forms on Wednesday 20.5.2026 from 09:00-16:00. During the maintenance work, there...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-2
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 14.01.2026 from 19:00 Ends: 15.01.2026 to 06:00 Maintenance will be performed on the website's forms on Wednesday, Januari 14. 2026 from 7:00 PM until Thursday,...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-1
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 10.12.2025 from 19:00 Ends: 11.12.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...https://112.fi/en/-/maintenance-work-on-forms-at-112-fi-website-duplicate-0
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18.9.2023 | Det kommer att vara möjligt att skicka nödmeddelanden i realtid (RTT) i slutet av 2025. Den nya nödmeddelandemetoden är särskilt användbar för personer som har svårt att höra eller tala. Vid Nödcentralsverket har man redan tagit de första stegen i utvecklingen av RTT.https://112.fi/sv/-/textinmatning-i-realtid-som-nodmeddelandemetod-2025
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Technical error in feedback forms Type: Fault over Status: Fixed Starts: 02.04.2025 from 08:30 Ends: 03.04.2025 to 10:30 Due to a technical error, feedback has not been received through the form on Tuesday, April 2, 2025, from 8:30 to 15:00. If yo...https://112.fi/en/-/technical-error-in-feedback-forms
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Maintenance work on forms at 112.fi website Type: Mainentance Status: Inactive Starts: 08.10.2025 from 19:00 Ends: 09.09.2025 to 06:00 Maintenance will be performed on the website's forms on Wednesday, October 8, 2025, from 7:00 PM until Thursday,...https://112.fi/en/-/maintenance-work-on-forms-at-112.fi-website
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Disruptions in Emergency Call Traffic Type: Fault over Status: Fixed Duration: 15.10.2025 from 15:55 - 21:17 Disruption Resolved The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally. The issu...https://112.fi/en/-/disruptions-in-emergency-call-traffic
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Download the app on your phone free of charge from the app store (App Gallery, Google Play, App Store).https://112.fi/en/setting-up-the-application
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20.6.2023 | Under midsommar får alkoholrelaterade problem, olycksfall och olyckor till sjöss vanligtvis en större roll i nödmeddelandena. En stor del av nöd- och problemsituationerna kan dock undvikas. I år har skiftmästare Katja Kankare, vald till årets nödcentralsoperatör, listat en rad tips för hur man firar en trygg midsommar.https://112.fi/sv/-/nodcentralsoperatorens-tips-for-en-trygg-midsommar
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23.2.2023 | Utbudet av tjänster i 112 Suomi-appen utökas den 23 februari under den internationella brottsofferveckan. Numret till Brottsofferjouren 116006 införs i appens journummer.https://112.fi/sv/-/brottsofferjouren-nu-i-appen-112-suomi
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Contact information EMERGENCY RESPONSE CENTRE AGENCY PO BOX 112, 28131 PORI Satakunnankatu 3–5, PORI Switch board: 0295 480 112 Fax: 0295 411 800 Official e-mail: [email protected] Securemail: https://securemail.112.fi/ Information requests Person...https://112.fi/en/contact-information
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28.9.2023 | Automatiska nödsamtalssystem i fordon har varit aktuella i nyheterna under den senaste tiden. Systemet eCall, som fungerar i hela Europa, tar förbindelse direkt med den närmaste nödcentralen och skickar information direkt till nödcentralsdatasystemet.https://112.fi/sv/-/ecall-okar-sakerheten-da-bilforaren-inte-kan-larma-hjalp-sjalv
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Instructions Exceptional circumstances Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls ca...https://112.fi/en/instructions
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RSS (Opens New Window) (Opens New Window) Incident Notifications 20.05.2026 Mainentance Maintenance work on forms at 112.fi website 20.05.2026 From 09:00 - 16:00 14.01.2026 Mainentance Maintenance work on forms at 112.fi website 14.01.2026 From 19...https://112.fi/en/incident-notifications-archive
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17.3.2023 | Under den senaste tiden har det rapporterats om köbildning i hälso- och sjukvårdstjänsterna. I samband med detta har jourhjälpens nummer 116117 kommit upp. För att undvika oklarheter är det bra att repetera när man ska ringa nödnumret och när man ska ringa jourhjälpen.https://112.fi/sv/-/jourhjalpen-116117-eller-nodnumret-112-hur-valjer-jag-
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6.4.2023 | Automatiska nödmeddelanden från smarta mobilenheter har utvecklats för att hjälpa vid nödfall, men helheten kräver vidareutveckling och vidare diskussioner bland myndigheterna som deltar i nödcentralsverksamheten.https://112.fi/sv/-/smarta-mobilenheter-sander-automatiska-nodmeddelanden
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Nödcentraloperatörerna uppnådde en bra servicenivå trots den ökade arbetsmängden - Nödcentralsverket
27.3.2023 | Nödcentralsverkets personalberättelse för år 2022 har blivit färdig. Nödcentraloperatörernas arbetsmängd ökade, men trots detta kunde svarstiden för nödsamtal minskas till hela tre sekunder.https://112.fi/sv/-/nodcentraloperatorerna-uppnadde-en-bra-serviceniva-trots-den-okade-arbetsmangden -
Emergency warnings can be issued when the public faces threats to life or health or when property is at risk of destruction or significant damage. An all-clear may be given when the danger has passed.https://112.fi/en/emergency-warnings
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16.3.2026 | The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.https://112.fi/en/-/ecall-emergency-call-system-prevents-road-deaths-false-calls-burden-emergency-services
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17.2.2023 | Tolktjänsten användes 575 gånger år 2022, och nödsamtal tolkades till 31 olika språk. När nödcentraloperatören behöver en tolk kopplas tolktjänsten in som tredje part i samtalet, och det är viktigt att anmälaren väntar tills en ledig tolk hittas och inte avbryter samtalet.https://112.fi/sv/-/en-markant-okning-i-antalet-tolkade-nodsamtal
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15.2.2023 | Nödcentralsverket är ett relativt ungt ämbetsverk, endast 21 år, som smidigt utvecklar sin verksamhet och sina tjänster. Arttu Perttula som började arbeta som direktör för utvecklingsavdelningen förra året, säger att man i år bland annat utvecklar en ny kanal för nödmeddelanden och automatiseringen av testtjänsten för larmanordningar.https://112.fi/sv/-/tjanster-som-ror-liv-och-halsa-maste-vara-palitliga
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28.6.2023 | I fjol fick Nödcentralsverket nästan 3 miljoner nödmeddelanden. Största delen av meddelandena bestod av telefonsamtal till nödnumret 112. Ett nödmeddelande kan också sändas per textmeddelande eller på teckenspråk. Inom en snar framtid introduceras dessutom textinmatning i realtid.https://112.fi/sv/-/nodmeddelanden-kan-sandas-pa-manga-olika-satt
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1.4.2026 | In Finland, there are two ways to quickly warn people, for example about an imminent danger from the air: Emergency warning and alarm signal. The 112 Suomi mobile app is already one of the channels for communicating emergency warnings.https://112.fi/en/-/how-is-the-public-warned-about-hazards-
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10.3.2026 | Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.https://112.fi/en/-/need-for-interpreting-in-emergency-calls-increases-significantly
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10.3.2026 | There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.https://112.fi/en/-/how-to-report-an-emergency-in-finland-even-if-you-do-not-know-the-language
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2.3.2026 | In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.https://112.fi/en/-/a-healthy-workforce-at-the-core-of-results
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2.1.2023 | Brandlarmanläggning Anslutningsansökan Ändringsanmälan Anslutningsansökan Ändringsanmälan Kunduppgifter (uppgifter om företaget enligt företags- och organisationsdatasystemet) Namn – ägare/innehavare/verksamhetsutövare FO-nummer och/eller personsi...https://112.fi/documents/25150957/26717118/Paloilmoitinlaitteen+liitt%C3%A4minen+SV.pdf/fc99da2d-b4f9-1bb9-a5e3-32d458a72e3b?t=1672667213877
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5.1.2026 | Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.https://112.fi/en/-/demanding-erc-operator-work-requires-extra-investment-in-wellbeing-at-work
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16.2.2026 | The Emergency Number Week has concluded for this year. Our warm thanks go to everyone who took part in the campaign — schools, partners, stakeholders, volunteers, and experts across Finland.https://112.fi/en/-/highlights-from-emergency-number-week-2025
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9.12.2025 | According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.https://112.fi/en/-/reputation-of-the-emergency-response-centre-agency-remains-strong
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KIEKU - taloushallinnon tietosuojaseloste 30.12.2022 1. a) Yhteisrekisterinpitäjä Hätäkeskuslaitos PL 112, 28131 Pori 0295 480 112 (vaihde) Valtion talous- ja henkilöstöhallinnon palvelukeskus Kauppakatu 40, 80100 JOENSUU Puhelinvaihde 02955 62000...https://112.fi/kieku-taloushallinnon-tietosuojaseloste
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11.8.2025 | The Emergency Response Centre Agency also forwards tasks to social and crisis emergency services. In 2024, the number of these tasks increased by 4 percentage points compared to the previous year, overtaking the number of tasks forwarded to rescue services.https://112.fi/en/-/social-emergencies-require-time
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Distress may turn to joy in a call involving childbirth - Emergency Response Centre Agency - Finland
26.9.2025 | The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.https://112.fi/en/-/distress-may-turn-to-joy-in-a-call-involving-childbirth -
10.10.2025 | Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.https://112.fi/en/-/wellbeing-is-built-together
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15.4.2026 | You can now find instructions on what to do in the event of an air hazard in the 112 Suomi app. Emergency warnings will also be transmitted to the app based on the phone’s location data.https://112.fi/en/-/instructions-for-drone-sightings-in-the-112-suomi-app
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14.8.2025 | Only approximately half of Finns know that the emergency number 112 works in all EU countries. When you call 112 in an EU member state, the call is always routed to a local emergency response centre.https://112.fi/en/-/emergencies-and-problem-situations-abroad-this-is-what-you-should-do
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9.4.2026 | The strength of Finland’s 112 system lies in its ability to operate seamlessly across organisational boundaries. Daily cooperation, shared systems and long‑standing trust between authorities make this integrated model possible.https://112.fi/en/-/networked-emergency-response-finland-s-authorities-work-as-one
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5.8.2025 | Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage. Thanks to Juho, the emergency response center was able to issue a rapid alert and relay crucial additional information to the rescue services.https://112.fi/en/-/fourteen-year-old-s-actions-prevented-greater-damage
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8.9.2025 | According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.https://112.fi/en/-/erc-operators-provide-instructions-on-what-to-do-at-the-scene-of-an-accident
