Emergency Response Centre Agency - Emergency Response Centre Agency

ERC services
The Emergency Response Centre Agency has a statutory mandate to answer emergency calls, evaluate their urgency and forward any calls that require immediate action to rescue services, the police, social services or health authorities.
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The Emergency Response Centre Agency has a statutory mandate to answer emergency calls, evaluate their urgency and forward any calls that require immediate action to rescue services, the police, social services or health authorities.
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What makes 112 Finland so unique

The Finnish ERC-system is known worldwide for the cooperation between all 112-authorities, and the unique model of operators both taking calls and dispatching.

112 Finland FAQ

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Incident Notifications

In case of emergency, call 112

When to call 112? If you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Emergency number 112

Authorities’ instructions for when you see a drone

The authorities and the state leadership are monitoring changes in the security situation, assessing future risks and ensuring that our society continues to function in all circumstances. Finland is not currently facing a military threat.
Read the instructions

What makes 112 Finland so unique

Content with tag päiväkirjat (yso p2717) .

Incident Notifications

In case of emergency, call 112

Authorities’ instructions for when you see a drone

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