The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA)

EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people.
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NEWS AND BULLETINS

10.03.2026

How to report an emergency in Finland even if you do not know the language

There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.

News item ERC-services
10.03.2026
10.03.2026

Need for interpreting in emergency calls increases significantly

Growth in the foreign-language population in Finland is reflected in the interpretation of emergency calls – calls were interpreted in 41 different languages last year. Most often, an emergency call requiring interpretation was made in Russian, Ukrainian or Arabic.

Press release ERC-services
10.03.2026
02.03.2026

A Healthy Workforce at the Core of Results

In 2025, the Emergency Response Centre Agency continued to see a decline in sick leave, and employee satisfaction remained at a good level despite savings measures linked to the government’s productivity programme.

Press release ERC-services
02.03.2026
16.02.2026

Highlights from Emergency Number Week 2026

The Emergency Number Week has concluded for this year. Our warm thanks go to everyone who took part in the campaign — schools, partners, stakeholders, volunteers, and experts across Finland.

News item 112 Day
16.02.2026
03.02.2026

Number of emergency calls at a low point

In 2025, an average of 7,300 emergency calls were made to the emergency number every day. The number of assignments relayed to authorities took an upward turn.

Press release ERC-services
03.02.2026