The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA)

EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people.
Read news of EENA

NEWS AND BULLETINS

02.06.2021

When the Kuopio school attack occurred, help was on the scene within eight minutes

First emergency call answered within two seconds On 1 October 2019, a pupil armed with a sword attacked the Savo Vocational College in Kuopio in the middle of a school day. The first call to the...

Press release Hätäkeskuspalvelut Henkilöstö Palkitsemiset
02.06.2021
20.05.2021

112 Suomi mobile application as an official channel for public warnings

112 Suomi is a mobile application produced by the Emergency Response Centre Agency and developed in cooperation with various safety actors. Thanks to the large number of users, the app has...

Press release Hätäkeskuspalvelut
20.05.2021
21.04.2021

Maintenance and further development transfer from Insta to Cinia 

Developed by the Emergency Response Centre Agency in long-term collaboration with Insta, the ERICA emergency response center information system has already served Finns for two years. The emergency...

Press release
21.04.2021
08.04.2021

Journey from hundreds of emergency centres to a government agency

The roots of the current emergency response centre (ERC) activities can be found in an extensive survey conducted in 1991. At that time, there were a total of about 100 police emergency centres and...

News item Hätäkeskuspalvelut
08.04.2021
06.04.2021

The most memorable case of the experienced emergency response centre operator is the sinking of the M/S Estonia

“I wonder if this would be a vocation for me,” Margareta was thinking at the time.  In the spring of 1983, Margareta’s father called her daughter, informing that a good job opening would be...

News item Henkilöstö
06.04.2021