The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA)

EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people.
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NEWS AND BULLETINS

08.04.2021

Journey from hundreds of emergency centres to a government agency

The roots of the current emergency response centre (ERC) activities can be found in an extensive survey conducted in 1991. At that time, there were a total of about 100 police emergency centres and...

News item Hätäkeskuspalvelut
08.04.2021
06.04.2021

The most memorable case of the experienced emergency response centre operator is the sinking of the M/S Estonia

“I wonder if this would be a vocation for me,” Margareta was thinking at the time.  In the spring of 1983, Margareta’s father called her daughter, informing that a good job opening would be...

News item Henkilöstö
06.04.2021
23.03.2021

The Emergency Response Centre Agency began cooperation with the Safety Investigation Authority

Lasse Matilainen, Head of the Control Centre of the Emergency Response Centre Agency, says that the aim of the cooperation is to speed up and improve the efficiency of accident investigations. ...

Press release
23.03.2021
01.03.2021

New service number for alarm systems on 3 march 2021

Testing congestion at the turn of the month Testing of fire and burglar alarm systems experiences the most congestion during the weeks on both sides of the turn of the month. In our new...

Press release Alarm-device
01.03.2021
26.02.2021

Financial statements for 2020 have been published

As a whole, the emergency response centre services were provided in high quality and the operational performance remained at the level required by the performance targets. The target response times...

News item Hätäkeskuspalvelut
26.02.2021