The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA)
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NEWS AND BULLETINS
Representing your profession at the Independence Day Reception
Anniina Takala, the ERC Operator of the Year, will celebrate the Finnish Independence Day at the Presidential Palace. She feels that the invitation honours the whole profession.
It is safe to talk about self-destructiveness
Thousands of emergency calls are made to the Emergency Response Centres every year involving cases of self-harm or attempted suicide. The purpose of the Suicide Prevention Day is to inform people that help is available and that it's safe to talk about suicide.
Children are being taught how to recognise emergencies
Children are excellent emergency callers as they are honest; although you never want them to face an emergency. It is important, however, that children are taught the correct use of the emergency number, just as adults are.
New guidelines to help operators in risk-assessment
The guidelines for handling tasks in the Emergency Response Centre Agency’s emergency medical services were revised at the end of November 2023. The change is reflected in the number of tasks assigned to emergency medical care and in the priority distribution.
Non-urgent prehospital care assignments involve multi-professional cooperation
Congestion in health care and social services has recently been in the news frequently, and the issue is also affecting emergency and prehospital care. Non-urgent tasks are also increasingly assigned to prehospital emergency care services, and various multi-professional approaches have been developed around Finland to handle these assignments.