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EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people.
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NEWS AND BULLETINS

15.04.2026

Instructions for drone sightings in the 112 Suomi app

You can now find instructions on what to do in the event of an air hazard in the 112 Suomi app. Emergency warnings will also be transmitted to the app based on the phone’s location data.

Press release special situation emergency announcement
15.04.2026
09.04.2026

Networked Emergency Response: Finland’s Authorities Work as One

The strength of Finland’s 112 system lies in its ability to operate seamlessly across organisational boundaries. Daily cooperation, shared systems and long‑standing trust between authorities make this integrated model possible.

News item
09.04.2026
01.04.2026

How is the public warned about hazards?

In Finland, there are two ways to quickly warn people, for example about an imminent danger from the air: Emergency warning and alarm signal. The 112 Suomi mobile app is already one of the channels for communicating emergency warnings.

News item emergency announcement
01.04.2026
16.03.2026

eCall emergency call system prevents road deaths, false calls burden emergency services

The automatic emergency call system eCall is installed in roughly one in eight Finnish passenger cars and vans. According to a study commissioned by the Finnish Transport and Communications Agency Traficom, the eCall system prevented an estimated one road fatality between 2019 and 2023 in Finland. From the perspective of emergency response centres, the main problem is false eCall notifications, which account for around 80 per cent of all eCalls.

Press release ERC-services
16.03.2026
10.03.2026

How to report an emergency in Finland even if you do not know the language

There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.

News item ERC-services
10.03.2026