The Emergency Response Centre Agency is member of the European Emergency Number Association (EENA)
EENA are a non-governmental organisation with the mission to contribute to improving the safety and security of people.Read news of EENA
NEWS AND BULLETINS
Speed of action and location information are crucial in water rescues
In recent weeks, there has been a significantly higher number of drownings and serious near-miss incidents at public beaches than usual. Recognizing the situation and calling for help quickly is critical when someone ends up in the water. A drowning person is rarely able to call for help, which highlights the importance of others in noticing the emergency.
Knowing your location can save your life
When it comes to emergency calls, the most important thing in terms of getting help is to know where you are so that help can reach you as quickly as possible. Technology and especially the 112 Suomi app are good tools for determining your location.
Emergency response centres preparing for the school closing weekend
The coming weekend will see young people deservedly celebrate the end of the school year and the start of the summer holiday. For the emergency line, the school closing weekend is usually busier than a normal summer weekend.
Finnish Emergency Response Centre operations attracting international interest
Each year, the unique Finnish model for producing ERC services attracts international guests to visit Finland in order to monitor daily operations at emergency response centres. Visitors want to emulate the model, which is cost efficient and makes it possible to dispatch help quickly.
Director General Taito Vainio: our reliability will be maintained in all circumstances
Taito Vainio started his second five-year term as the Director General of the Emergency Response Centre Agency in early March. In the coming years, his work will be characterised by the challenges arising from the changes in the operating environment.