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Representing your profession at the Independence Day Reception
News item 3.12.2024Anniina Takala received an unexpected call this autumn, when the HR secretary of the Turku Emergency Response Centre contacted her about a letter with her name on it. − I remember sitting in the...
staff specialists -
It is safe to talk about self-destructiveness
News item 10.9.2024On 10 September 2024, it is Suicide Prevention Day again. The aim of the day is to increase awareness of suicide and self-destructiveness and to reduce the stigma involved in suicide. Most...
services communication -
Children are being taught how to recognise emergencies
News item 7.8.2024The Missing Children Europe federation is coordinating the ongoing KEEP SAFE -project, which is conducted in Finland under the direction of an NGO called Lasten perusoikeudet - Children’s...
communication -
New guidelines to help operators in risk-assessment
News item 1.8.2024Last November, the emergency medical services centres of the collaborative areas for social welfare and healthcare services gave the Emergency Response Centre Agency revised guidelines for handling...
services emergency care -
Non-urgent prehospital care assignments involve multi-professional cooperation
News item 23.7.2024When receiving an emergency call, the ERC operator will immediately begin to form a risk assessment and an understanding of what has happened. The risk assessment is based on instructions prepared...
services communication news -
EU project teaches children about the emergency number
News item 9.6.2024Did you know that the European Commission has reserved the number 116 000 as the EU-wide missing children hotline? The aim is to ensure that missing children can be reported using the same hotline...
services communication news -
Absences due to illness decreased and job satisfaction rose in 2023
Press release 15.3.2024At the end of 2023, the Emergency Response Centre Agency had 621 employees, accruing 608 person-workyears due to part-time contracts. The staffing situation improved from the previous year, when...
statistics