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eCall offers safety in situations where the driver cannot call for help
News item 28.9.2023A vehicle is involved in an accident when all of a sudden, its phone system begins to speak in English – what is it all about? Recently, there have been several examples in the media of situations...
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The missing children hotline improves safety across the EU
News item 25.9.2023Did you know that the European Commission has implemented an EU-wide hotline for missing children 116 000? The aim is that regardless of country, missing children could be reported to the same...
services news -
Emergency response centre operator awarded for outstanding performance
News item 20.4.2023Poor conditions reduced the chances of survival In January 2022, a man fell through the ice into a creek while skiing alone in the woods. The nearest settlement was about 15 kilometres away. The...
staff news -
Smart devices and automatic emergency calls
News item 6.4.2023Automatic emergency calls made by smart devices have been the topic of public debate in recent times. For example, the calls could be originated by a function connected to a phone or cycling...
services news -
Medical helpline 116117 or emergency number 112 – which should I call?
News item 17.3.2023The medical helpline 116117 is an advisory service organised by wellbeing services counties that provides instruction on sudden health problems. You should call the medical helpline before going to...
services news -
Victim Support Finland now available in the 112 Suomi app services
Press release 23.2.2023According to Arttu Perttula, Director of the Development Department of the Emergency Response Centre Agency, nearly 3 million emergency calls are made to the emergency number every year, about a...
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