NEWS AND BULLETINS

  • eCall emergency call system prevents road deaths, false calls burden emergency services

    Type:Press release Categories: Publication date:16.3.2026

    Since 2018, the automatic emergency call system, known as eCall, has gradually become more common in the Finnish vehicle fleet. The system detects when a vehicle is involved in an accident and...

    Keywords: ERC-services Keywords emergency messages bulletins research

  • How to report an emergency in Finland even if you do not know the language

    Type:News item Categories: Publication date:10.3.2026

    In Finland, the Emergency Response Centre will help you in Finnish, Swedish and English. If you and the Emergency Response Centre do not have a mutual language, an interpreter may be arranged by...

    Keywords: ERC-services Keywords news interpretation foreign language

  • Need for interpreting in emergency calls increases significantly

    Type:Press release Categories: Publication date:10.3.2026

    According to Statistics Finland, 610,148 foreign-language speakers lived in Finland at the end of 2024, accounting for 10.8 per cent of the total population. According to Quality Manager Emma...

    Keywords: ERC-services Keywords bulletins statistics interpretation

  • A Healthy Workforce at the Core of Results

    Type:Press release Categories: Publication date:2.3.2026

    As public finances tightened, the Agency also had to take numerous steps to enhance efficiency and improve productivity. The Agency’s 2025 budget appropriation was €3.4 million lower than in 2024....

    Keywords: ERC-services Keywords bulletins statistics

  • Highlights from Emergency Number Week 2026

    Type:News item Categories: Publication date:16.2.2026

    Emergency Number Week was held this year from 9 to 15 February 2026. Throughout the week, numerous events and lessons were organised around the country to practise recognising emergencies and using...

    Keywords: 112 Day Keywords events

  • Number of emergency calls at a low point

    Type:Press release Categories: Publication date:3.2.2026

    In 2025, the total number of emergency calls was the lowest in the past two decades. The Emergency Response Centre Agency processed approximately 2,653,000 emergency calls last year (2,793,000...

    Keywords: ERC-services Keywords emergency messages notifications bulletins statistics

  • Fear of Being Stigmatized Prevents Young People from Calling for Help

    Type:Press release Categories: Publication date:30.1.2026

    Young men are often present where things happen. Today’s phenomena include dangerous social media challenges, climbing at high altitudes, violence, experimenting with substances, compromising...

    Keywords: 112 Day Keywords communication bulletins events

  • Demanding ERC operator work requires extra investment in wellbeing at work

    Type:News item Categories: Publication date:5.1.2026

    According to Paula, after general upper secondary school, she wanted to see the world and left for a year to do volunteer work in England. In England, she served as a journalist for a security...

    Keywords: Keywords Emergency Response Centre Agency
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