News and bulletins - Emergency Response Centre Agency - Finland

ERC NUMBER 112

ERC services
The Emergency Response Centre Agency has a statutory mandate to answer emergency calls, evaluate their urgency and forward any calls that require immediate action to rescue services, the police, social services or health authorities.
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The Emergency Response Centre Agency has a statutory mandate to answer emergency calls, evaluate their urgency and forward any calls that require immediate action to rescue services, the police, social services or health authorities.
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Number of emergency calls at a low point

Type:Press release Categories: Publication date:3.2.2026

In 2025, the total number of emergency calls was the lowest in the past two decades. The Emergency Response Centre Agency processed approximately 2,653,000 emergency calls last year (2,793,000...
Keywords: ERC-services Keywords emergency messages notifications bulletins statistics
Fear of Being Stigmatized Prevents Young People from Calling for Help

Type:Press release Categories: Publication date:30.1.2026

Young men are often present where things happen. Today’s phenomena include dangerous social media challenges, climbing at high altitudes, violence, experimenting with substances, compromising...
Keywords: 112 Day Keywords communication bulletins events
Demanding ERC operator work requires extra investment in wellbeing at work

Type:News item Categories: Publication date:5.1.2026

According to Paula, after general upper secondary school, she wanted to see the world and left for a year to do volunteer work in England. In England, she served as a journalist for a security...
Keywords: Keywords Emergency Response Centre Agency

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