Exceptional circumstances
Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls can momentarily overload ERCs’ capacity.
Preparing for electricity shortages
When you make preparations for power cuts, it is good to consider how the Emergency Response Centre’s services work in the event of disturbances and how to call 112 in an emergency.
An animal in distress
In emergency situations involving animals, you should only call the 112 emergency number if there is a significant threat to public safety or if special equipment or expertise that can be provided by the authorities is required.