The 112 Day will be celebrated again on the 11th of February

The 112 Day is a Finnish nationwide campaign to raise people’s awareness of what everyday safety is and how it can be promoted.

What is 112 day?

How to instruct different target groups in calling the emergency number

The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-language speakers. 
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In case of emergency, call 112

When to call 112? If you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Emergency number 112

112 Day: NEWS and bulletins

14.01.2025

Emergency number emphasised in different ways to different target groups

The 112 Day is a nationwide campaign aimed at raising Finnish people’s awareness of the emergency number 112 and how to recognise emergencies. When it comes to 112 training, it is a good idea to consider the characteristic behaviour and understanding of the target group. For example, it is advisable to emphasise different things to children and young people than older people, immigrants and foreign nationals.

News item 112 Day
14.01.2025
11.02.2025

Statistics on the emergency number 112

In 2024, the Emergency Response Centre Agency received an average of 7,600 emergency calls every day. Of these calls, 1,600 should not have been made to the emergency response centre. Roughly one half of the calls were passed on to authorities while the other half were handled by the emergency response centre operator through guidance and advice. The average time in which an emergency call was picked up was seven seconds.

Press release ERC-services 112 Day
11.02.2025