What makes 112 Finland so unique

The Finnish ERC-system is known worldwide for the cooperation between all 112-authorities, and the unique model of operators both taking calls and dispatching.

112 Finland FAQ

Incident Notifications

In case of emergency, call 112

When to call 112? If you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Emergency number 112

Exceptional circumstances

Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls can momentarily overload ERCs’ capacity.
Read more about exceptional circumstances

Emergencies and problem situations abroad – This is what you should do

14.08.2025

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Social emergencies require time

The Emergency Response Centre Agency also forwards tasks to social and crisis emergency services. In 2024, the number of these tasks increased by 4...

News item
11.08.2025
Fourteen-Year-Old’s Actions Prevented Greater Damage

Juho Karkiainen’s response to observing smoke and his courage to make an emergency call enabled the containment of a wildfire at an early stage....

News item
05.08.2025

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Materials

How to use ERC number 112 and other materials and instructions.

112 Suomi -application

112 Suomi is a mobile application for calling the emergency services and for emergency geolocation.

Urgent emergency?

In Finland we use only one emergency number, 112. You can call the emergency number 112 free of charge from any phone with no need for an area code.