Emergency Response Centre Agency - Hätäkeskuslaitos

Added safety with the 112 Suomi mobile app
The caller’s exact location is automatically relayed to the ERC, which speeds up emergency call handling. The 112 Suomi app can be downloaded free of charge on all Android and iOS devices.

Coronavirus
Call 112 only in case of emergency: do not call the emergency number 112 about suspected cases of COVID-19.
High quality, reliable, equal emergency response centre service
In the present ERC Agency 2021-2024 strategy, we describe the objectives and measures that will ensure that we can provide high-quality, reliable and equal ERC services.Strategy 2021-2024
Added safety with the 112 Suomi mobile app
The biggest benefit of the app is that it makes it quicker to get help to the scene of an emergency. The caller’s exact location is automatically relayed to the ERC, which speeds up emergency call handling.112 Suomi application
Financial statements for 2020 have been published
26.02.2021
News item
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The official transmission system for public safety announcements will be tested again on the national emergency number day 11 February 2021 at...
News item 112-päivä09.02.2021 -
The EU-wide Emergency Number Day will be celebrated on 11 February 2021. This year, the campaign will be organised virtually under the theme...
Press release 112-päivä09.02.2021