Speed of action and location information are crucial in water rescues
In recent weeks, there has been a significantly higher number of drownings and serious near-miss incidents at public beaches than usual. Recognizing the situation and calling for help quickly is critical when someone ends up in the water. A drowning person is rarely able to call for help, which highlights the importance of others in noticing the emergency.
In addition to quickly identifying the situation and making an emergency call immediately, it is important to know where help is needed. Public beaches often have a notice board displaying the official address and coordinates of the location. During summer, places like gravel pits attract swimmers, but these rarely have a clear address. By calling through the 112 Suomi app, precise location data is transmitted to the emergency center, and the coordinates can also be read directly from the app’s home screen if needed. The location is always confirmed by interviewing the caller.
The ERC operator provides instructions for proper action
If the person cannot be safely rescued by those present, it is essential to specify the rescue location as accurately as possible. The emergency dispatcher may instruct the caller to choose a clear reference point behind the person in need. This reference point should be aligned with both the caller’s position and the person in the water. This directional method speeds up the search in situations where the person has submerged before rescuers arrive.
When enjoying time at the beach, it is important to remember that adults are responsible for children. Even as an adult, it is not advisable to go to the beach alone.
The image is made with AI.
See also
ERC operators provide instructions on what to do at the scene of an accident
Fourteen-Year-Old’s Actions Prevented Greater Damage
Bullying Can Be a Crime – Recognizing Emergencies Is Crucial
Demanding ERC operator work requires extra investment in wellbeing at work
Paula has been working for the Emergency Response Centre Agency for ten years: first as a communications specialist for nine years and then as a wellbeing at work specialist from the start of 2024. By looking after staff wellbeing, she feels that she is doing meaningful work and is able to indirectly contribute to the safety of Finland as a whole.
Reputation of the Emergency Response Centre Agency remains strong
According to the Reputation&Trust study, the reputation of the Emergency Response Centre Agency is ranked fourth among public administration agencies. The public felt that the Agency performed best in the responsibility and products and services dimensions.
Wellbeing is built together
Competent, committed and content staff are the Emergency Response Centre Agency's most important asset and strategic priority. The Agency’s new wellbeing at work programme places greater emphasis on developing competence in work capacity management and career management, among other things.
Distress may turn to joy in a call involving childbirth
The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience is unique, as the sounds of new life can be heard at the other end of the line.
ERC operators provide instructions on what to do at the scene of an accident
According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of an accident. The instructions provided by an ERC operator can save lives in an accident situation.