Emergency Response Centre Agency - Emergency Response Centre Agency

What makes 112 Finland so unique

The Finnish ERC-system is known worldwide for the cooperation between all 112-authorities, and the unique model of operators both taking calls and dispatching.

112 Finland FAQ

Incident Notifications

In case of emergency, call 112

When to call 112? If you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Emergency number 112

How to report an emergency in Finland even if you do not know the language

There is only one emergency number in Finland, 112, where you will get help in emergencies. The emergency number can help you no matter which language you speak.
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Materials

How to use ERC number 112 and other materials and instructions.

112 Suomi -application

112 Suomi is a mobile application for calling the emergency services and for emergency geolocation.

Urgent emergency?

In Finland we use only one emergency number, 112. You can call the emergency number 112 free of charge from any phone with no need for an area code.