What makes 112 Finland so unique

The Finnish ERC-system is known worldwide for the cooperation between all 112-authorities, and the unique model of operators both taking calls and dispatching.

112 Finland FAQ

Incident Notifications

In case of emergency, call 112

When to call 112? If you have an emergency or you need urgent assistance from the authorities or if you know or suspect that somebody’s life, health, property or the environment is under threat or in danger.
Emergency number 112

Exceptional circumstances

Storms, for example, can quickly create exceptional circumstances that lead to multiple members of the public calling the emergency number simultaneously. These kinds of sudden peaks in the number of calls can momentarily overload ERCs’ capacity.
Read more about exceptional circumstances

Wellbeing is built together

10.10.2025

News item

Distress may turn to joy in a call involving childbirth

The Emergency Response centre sends assistance to more than 2,240 assignments involving childbirth each year. For the ERC operator, the experience...

News item
26.09.2025
ERC operators provide instructions on what to do at the scene of an accident

According to a survey by the Finnish Road Safety Council (Liikenneturva), one in four Finns do not feel that they know what to do at the scene of...

News item
08.09.2025

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Materials

How to use ERC number 112 and other materials and instructions.

112 Suomi -application

112 Suomi is a mobile application for calling the emergency services and for emergency geolocation.

Urgent emergency?

In Finland we use only one emergency number, 112. You can call the emergency number 112 free of charge from any phone with no need for an area code.