29.09.2020
Accessibility statement of the 112.fi website
Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard.
The uutispalvelu.112.fi and ekstranet.112.fi services are subsites of the website. This statement also applies to services that require logging in. The languages of the uutispalvelu.112.fi service are Finnish and Swedish, while the extranet.112.fi service is produced in Finnish.
You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website maintained by the Regional State Administrative Agency.
Accessibility statement
This accessibility statement applies to 112.fi and was prepared on 29 September 2020 and last updated on 9.10.2024. The service is subject to the Finnish Act on the Provision of Digital Services, which stipulates that the websites of government agencies must be accessible to individuals with various disabilities or impairments.
We have assessed the accessibility of the 112.fi website with an external reviewer and received the report of the assessment on 9 November 2023.
Accessibility status of the digital service
The 112.fi website for the most part meets the accessibility requirements. If you need help reading the material, you can contact the communications team of the Emergency Response Centre Agency at [email protected].
Non-accessible content
- Users of assistive devices do not receive the data described in statistical graphics extensively enough. WCAG 1.1.1
- The search center does not provide screen readers with results in all user interfaces. WCAG 4.1.3
Other considerations under correction
- Contrasts in small background elements, WCAG 1.4.3, 1.4.11
- Titles contain jumps between levels, WCAG 1.3.1
- Redundant or missing text alternatives under some images, WCAG 1.1.1
- Some embedded YouTube videos do not meet accessibility requirements (published before the site was released), WCAG 1.2.1, 1.2.2
The usability of the site
Notes on the usability of the site The language in which you add an attachment to the 112-day event registration form depends on the language of the user's browser.
Did you notice a deficiency in the accessibility of our digital service?
Let us know and we will do our best to correct the deficiency.
By email: [email protected]
Supervisory authority
If you notice accessibility issues with the site, please provide feedback first to us, the site administrator. It can take 14 days for us to reply. If you are not satisfied with our reply or do not receive any response within two weeks, you can submit a report to the Regional State Administrative Agency for Southern Finland. Detailed information on how to submit a report and how the matter will be handled is available on the Agency’s website.
Contact information of the supervisory authority
Regional State Administrative Agency for Southern Finland
Supervisory Unit for Accessibility
saavutettavuusvaatimukset.fi
[email protected]
tel. (switchboard) +358 295 016 000
Commitment to improving the accessibility of digital services
We are committed to improving accessibility.
The website will be inspect to the next external accessibility assessment in 2026. The previous accessibility assessment was carried out on 9 September 2024 and its corrections have been made by 31 December 2024.
The website server is maintained by Valtori and the website has been implemented on the state’s joint publishing platform. The accessibility of the platform is constantly being improved in development work.
