Accessibility statement of the 112.fi website

Accessibility means that as many different people as possible can use online services as easily as possible. Our aim for the accessibility of the 112.fi website is level AA of the WCAG 2.1 standard.

The uutispalvelu.112.fi and ekstranet.112.fi services are subsites of the website. This statement also applies to services that require logging in. The languages of the uutispalvelu.112.fi service are Finnish and Swedish, while the extranet.112.fi service is produced in Finnish.

You can read more about the Accessibility Directive and accessibility on the saavutettavuusvaatimukset.fi website maintained by the Regional State Administrative Agency.

Accessibility statement

This accessibility statement applies to 112.fi and was prepared on 29 September 2020 and last updated on 28 June 2021. The service is subject to the Finnish Act on the Provision of Digital Services, which stipulates that the websites of government agencies must be accessible to individuals with various disabilities or impairments.

We have evaluated the accessibility of the service ourselves.

Accessibility status of the digital service

The 112.fi website for the most part meets the accessibility requirements. If you need help reading the material, you can contact the communications team of the Emergency Response Centre Agency at [email protected]

Non-accessible content

The Emergency Response Centre Agency uses the following social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. We aim to publish social media updates in an accessible way, excluding user stories and short microfilms filmed live.

Disproportionate burden

Some of the linked materials do not meet level AA accessibility (e.g. posters, some PDFs, linked YouTube videos). The material was made prior to the publication of the website or entry into force of the WCAG standard.

Not all functionalities are yet accessible on the state’s joint publishing platform (e.g. WAI-ARIA labels and ALT texts are missing, as well as hint fields for dynamic forms). The Emergency Response Centre Agency cannot correct these code-related accessibility issues by itself.
Deficiencies in PDFs published before 2021: e.g. bookmarks, headings and the reading orders of charts and tables do not fully comply with level AA.

The text equivalents for videos are published in Finnish.

Other considerations under correction

Element IDs are being updated, headings, dynamic forms and the reading order are being corrected.

Did you notice a deficiency in the accessibility of our digital service?

Let us know and we will do our best to correct the deficiency.

Leave feedback on accessibility using the feedback form on the Emergency Response Centre Agency’s website.

By email: [email protected]

In addition, you can provide anonymous feedback by using the activity buttons on the content pages of the website. 

Supervisory authority

If you notice accessibility issues with the site, please provide feedback first to us, the site administrator. It can take 14 days for us to reply. If you are not satisfied with our reply or do not receive any response within two weeks, you can submit a report to the Regional State Administrative Agency for Southern Finland. Detailed information on how to submit a report and how the matter will be handled is available on the Agency’s website.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Supervisory Unit for Accessibility
saavutettavuusvaatimukset.fi
[email protected]
tel. (switchboard) +358 295 016 000

Commitment to improving the accessibility of digital services

We are committed to improving accessibility.
The 112.fi website is still under construction and some of the materials and functionalities are still incomplete (e.g. in language versions). The site will be subject to an external accessibility evaluation in July 2021, at which time the content of the website will be at basic level. This accessibility statement will be updated to reflect the external audit in August 2021.
The website server is maintained by Valtori and the website has been implemented on the state’s joint publishing platform. The accessibility of the platform is constantly being improved in development work.

Following the accessibility evaluation, the Emergency Response Centre Agency will aim to correct all accessibility findings during 2021.

This website/application was published in

29.09.2020