In case of emergency, call 112
When to call 112? If you have an emergency or you need urgent assistance from the authorities If you know or suspect that somebody’s life, health, property or the environment is under threat or in dangerEmergency number 112
How are emergency calls handled?
Professional ERC operators will take you through the call and ask the necessary specifying questions. During the call, listen carefully to the operator’s instructions and answer any questions.Read more about emergency calls
When the Kuopio school attack occurred, help was on the scene within eight minutes
02.06.2021
Press release
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Development Director Jukka Aaltonen has been closely involved in the establishment and development of Finnish ERC operations. The first emergency...
News item ERC-services08.04.2021 -
Emergency response centre operator Margareta Ådjers-Laakso, just Reetta between her colleagues, has had a nearly 40-year career in the Emergency...
News item Staff06.04.2021