112 Day is celebrated on 11 February 2022

112 Day is a Finnish nationwide campaign to raise people’s awareness of what everyday safety is and how it can be promoted. 112 Day has traditionally been a joint event for different safety authorities, organisations and volunteers. Every year, local events are organised across the country and people are actively campaigning on social media.
In 2022, the theme for the campaign is “Feeling safe and secure together”. Feeling safe and secure comes from our sense of security, which can be seen as how our fears and concerns about accidents, crime and similar issues affect our well-being.
How to participate
Local events are an important part of the 112 Day campaign. However, due to the current coronavirus situation, you can participate in the theme day online or without an audience.
The campaign enables safety actors, schools, workplaces, clubs and associations to share valuable safety information to contribute to people’s sense of security. What’s more, we can all improve our own and our loved ones’ safety by paying attention to small everyday actions and choices.
112 Day also reminds us of the European emergency number 112 and of what to do in an emergency.
Share your safety knowledge on social media using the hashtags #112paiva, #112dagen and #112day.
112 Day celebrates its 26th anniversary
Celebrated in Finland since 1997, the 112 Day has already become a tradition.
In 2008, Europe celebrated its first common 112 Day. The European Commission, together with the European Parliament and the Council of Europe, has declared 11 February as the European 112 Day to increase recognition of the emergency number 112 across the EU.
See also
Statistics on the emergency number 112
How to instruct different target groups in calling the emergency number
Emergency number emphasised in different ways to different target groups
2024 in review
The Emergency Response Centre Agency’s financial statements for 2024 are complete. The service level of emergency response centre (ERC) operations remained good, even though we were not able to meet all our performance targets. During 2024, absences due to illness decreased and the work load was evened out. Customer confidence and satisfaction in ERC operations remained high.
Record number of emergency calls interpreted
The growth in the foreign-language population is reflected in the number of interpreted emergency calls. The demand for Ukrainian interpretation, for example, has increased significantly over the past few years.
Statistics on the emergency number 112
In 2024, the Emergency Response Centre Agency received an average of 7,600 emergency calls every day. Of these calls, 1,600 should not have been made to the emergency response centre. Roughly one half of the calls were passed on to authorities while the other half were handled by the emergency response centre operator through guidance and advice. The average time in which an emergency call was picked up was seven seconds.
How to instruct different target groups in calling the emergency number
The 112 Day campaign has issued instructions on calling the emergency number for the general public as well as children and young people, older people and foreign-language speakers. Learn more about the instructions and make use of the associated materials.
The emergency number provides safety for children
Teaching children how to use the emergency number correctly is a safety action. It is important to talk to children about identifying emergencies and encourage them to report an emergency.