ERC NUMBER 112

Disruptions in Emergency Call Traffic

Type: Fault over Status: Fixed

Duration: 15.10.2025 from 15:55 - 21:17

Disruption Resolved

The disruption in emergency call traffic has been resolved, and the emergency number is functioning normally.

The issue was fixed at 21:17. During the fault, emergency notifications were received through a backup system.
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At 9:00 PM: The issue is still being fixed. Temporary congestion may occur on the emergency line.

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A disruption in emergency call traffic was detected today at 3:55 PM, which temporarily affected emergency calls. The issue has been resolved, and the emergency number is currently functioning normally.

When the disruption occurred, the number was briefly congested, but calls were still going through.

If you find yourself in a queue when calling the emergency number, please do not hang up, but wait on the line. Emergency calls are always answered in the order they are received.

You will hear the following message:

Älä katkaise puhelua. Olet hätäkeskuksen jonossa.
Avbryt inte samtalet. Du är i kö till nödcentralen.
Please hold the line. You are in the queue for the Emergency Response Centre.