How to use 112 Suomi mobile app

Take action for safety and download the 112 Suomi mobile application

  1. Get help where it is needed in emergencies and problem situations

    In case of an emergency, remember to make an emergency call through the app. This way, your location information is automatically relayed to the emergency response centre. This speeds up the processing of emergency calls and enables the ERC operator to send the nearest possible unit to the scene.

    Your location information is also provided to the Road User’s Hotline and the Maritime Rescue Centre when you call them through the app. The transmission of the location information is activated when you call the numbers in question through the app. The telephone numbers can be found on the ‘Other numbers’ tab.

    Your information is used only when you decide to call the emergency number, the maritime search and rescue emergency number or the Road User’s Hotline via the app. In this case, your phone number and location are sent to the Emergency Response Centre Agency, the Maritime Rescue Centre or Fintraffic so that help can be dispatched to the right place. 

  2. Numbers and instructions for different situations

    On the ‘Service’ tab of the app, you can find non-emergency numbers and instructions for emergency and problem situations. In addition, you can use the app to check the location of the nearest defibrillator, submit a travel registration and assess your symptoms in the Omaolo service.

    On the instructions tab, you can find instructions for the following: airborne threats, emergency or problem situations on the water, symptoms of stroke, how to prepare for incidents and crises and how households should prepare for disruptions.   

  3. Public safety alerts and notices by the authorities

    The app alerts you about emergency warnings and public announcements based on the location of the phone. The issuing authority is always responsible for the content of the emergency warning or public announcement.

    When a new emergency warning or public announcement is issued, your phone will give off the notification sound and display a notification on the screen, if you have given the app permission to locate you. All open alerts can be found on the ‘Alerts’ tab.